Hi

I'm trying to do something in Crazytalk Animator 3 and I'm not sure if anyone here might have some idea what's wrong.

I'm trying to use the camera record function and zoom out but whenever I go to camera record, all my props and actors become invisible and it only animates the camera looking at the background, leaving everything else where it is. I just tried exporting it so I could see what happens and it just doesn't show the zoom at all (the props covered the whole view when zoomed in) as it only shows the props but didn't zoom out from the props.

Does anyone have any idea what could be going on here and how to fix it?

Thank you for your help