Profile Picture

iClone 8.5 Official Issues Thread

Posted By Peter (RL) Last Year
You don't have permission to rate!
1
2
3
4
5
6

Author
Message
Peter (RL)
Peter (RL)
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: Last Year
Posts: 23.1K, Visits: 36.6K
Slash (10/19/2024)
Hello.
Whenever I open the program whatever I have selected continues to spin really quickly on the x-axis and if nothing is selected then the camera spins and flies away, I've seen that some other people were having this issue a few months ago but I was unable to find the solution if they ever did.
If this is a user issue I'd like to know what I'm doing wrong and if this is a technical issue If anyone can help me with the solution that would be greatly appreciated

Thank you


Hi...

Check the devices you have attached to your computer (other than a standard mouse and keyboard). This issue is normally caused by a device like a game controller, drawing pad, 3D controller that is incompatible le with iClone. Try disconnecting any additional devices you have to see if the problem stops.


                                                                

Peter
Forum Administrator

www.reallusion.com


linus10111
linus10111
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 164, Visits: 2.0K
PATH REFUSES TO BE DELETED 
(Posted on Feedback Tracker)

I created a path, and wish to delete it. Right-clicking and selecting delete from context menu does not work. Using the keyboard delete button does not work.

TO REPRODUCE THE ISSUE:
1.Create a camera.
2.Move it around to create a few keyframes.
3.Select the keyframes and convert position to path.
4.Delete the path.

RESULT: iClone will not allow the path to be deleted.
I also created a path using keyframes from primitive objects i moved around. Trying to delete this path also doesnt work. I'm guessing this means all scene objects will face a similar error.

I then i created a path the normal way (create> path), and was able to delete it without any issues.

Here's a link to the project file:Project file

Anybody found a workaround to this?


______________________________________________________________________________________________________________
System: Win 11_Home, CPU i9-10850k (3.60GHz), 32GB RAM, RTX3080 GPU (10GB VRAM), 2TB SSD, 2TB HDD. It's definitely time for an upgrade!

4u2ges
4u2ges
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 5.3K, Visits: 16.8K
@linus10111
I cannot replicate that.
Please make your project fully shared (without the need to request an access).




linus10111
linus10111
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 164, Visits: 2.0K
4u2ges (10/20/2024)
@linus10111
I cannot replicate that.
Please make your project fully shared (without the need to request an access).

sorry i missed that step. Link is fixed now.

______________________________________________________________________________________________________________
System: Win 11_Home, CPU i9-10850k (3.60GHz), 32GB RAM, RTX3080 GPU (10GB VRAM), 2TB SSD, 2TB HDD. It's definitely time for an upgrade!

4u2ges
4u2ges
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 5.3K, Visits: 16.8K
There is no issue if you create a single path with transform points in a fresh project and then try to delete.

But once you create a second path (while first one is still at the scene), then you are stuck.
You may delete the first path but not the newly created.
So every time you add a new transform path after that, you may delete existed but not the new one.
Very weird bug :Whistling:




linus10111
linus10111
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 164, Visits: 2.0K
Path issues are mounting up.
Best workaround i could get was to just hide and ignore paths i do not want to use.

______________________________________________________________________________________________________________
System: Win 11_Home, CPU i9-10850k (3.60GHz), 32GB RAM, RTX3080 GPU (10GB VRAM), 2TB SSD, 2TB HDD. It's definitely time for an upgrade!

christian_delavie
christian_delavie
Posted Last Year
View Quick Profile
Junior Member

Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)Junior Member (118 reputation)

Group: Forum Members
Last Active: Last Year
Posts: 6, Visits: 143
Dear Peter,

I don't know what is going on with version 8.5 but whenever I copy and paste an animation keyframe in the timeline, iClone simply crashes. This isn't even project specific.  I tried un-installing and re-installing, nothing. Plus, I don't even have a shortcut on my desktop anymore either.

Respectfully,
Christian Delavie
4u2ges
4u2ges
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)Distinguished Member (22.3K reputation)

Group: Forum Members
Last Active: Last Month
Posts: 5.3K, Visits: 16.8K
I copy and paste an animation keyframe in the timeline, iClone simply crashes. This isn't even project specific.

This is "come and go" issue. They would fix it in one version, then the issue comes back a few updates later. I stopped reporting it...
Very frustrating. Drove me nuts the other day.. and I was only working on a small project with handful of keys.
It's random and for me occurs mostly with Ctrl+key dragging with mouse for copy.
A little better when using Copy/Paste to scrabber location, but still was crashing as well..




Peter (RL)
Peter (RL)
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: Last Year
Posts: 23.1K, Visits: 36.6K
christian_delavie (10/24/2024)
Dear Peter,

I don't know what is going on with version 8.5 but whenever I copy and paste an animation keyframe in the timeline, iClone simply crashes. This isn't even project specific.  I tried un-installing and re-installing, nothing. Plus, I don't even have a shortcut on my desktop anymore either.

Respectfully,
Christian Delavie


Hi Christian

If the issue is happening every time, please report it in the Feedback Tracker and it will be investigated by the iClone team. If you can provide the steps leading up to the issue occurring it will make it easier to track the issue. Thanks.

https://www.reallusion.com/FeedBackTracker/product/iclone-8


                                                                

Peter
Forum Administrator

www.reallusion.com


LABRATS
LABRATS
Posted Last Year
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: 2 Months Ago
Posts: 87, Visits: 1.4K
Iclone 8.51 crashes when trying to delete objects or characters from scene

I'm facing a new bug where Iclone 8.51 crashes when trying to delete objects or characters from a scene.
- Some objects or characters can be deleted, while others don't.
- This issue wasn't appearing before 8.5.
- This happens to almost all our projects made before IC8.5 and after 8.5
- I wasn't able to determine a trigger, what causes this

Video Upload:


Currently we are almost unable to work on any projects due to the frequently crashes

Specs on the machine used: Win11 RTX 3080 i712700K 64RAM

Hopefully this can be fixed soon
Link: FeedbackTracker (A project File to recreate the issue is attached as well)

Regards
LR

1
2
3
4
5
6



Reading This Topic