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iClone 8.5 Official Issues Thread

Posted By Peter (RL) Last Year
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luke (RL)
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Hi, raitan2008
Do you mean "hand puppet, face puppet, and accuface"?
We haven't received any reports of crashes during those operation before.
Could you please provide more details or record a video of the process for us?

raitan2008 (9/21/2024)
I tried a version that they claimed was fixed, and both of them crashed too. Don't know if it is fixed.


3DPiXL
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Open a project start keyframing = crash
Start a new projecty start keyframing = crash
Import an exisitng character start keyframing = crash
Headshot 2 creation = mouth mesh issues

Who the hell tested this update -Can't use the software until these issues get fixed.

Reallusion Tutorials and Tips: https://www.youtube.com/@3DPixl 
gordryd
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Has a new version been released yet?  I've been afraid to use iClone since the 8.5 release because of all the issues reported...

Reallusion Certified Director / Reallusion Best Visual Award / Reallusion Certified Content Developer
See all the G-Tools Plug-Ins available for iClone here: G-Tools Plug-Ins


cutoffsquid98
cutoffsquid98
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I do not know if this is the right place to bring this up. However I am having issues purchasing iclone 8. I can’t get passed checkout. I decided to open a new account and tried with it, it got passed checkout. However, I do not want to buy it through my new account because all my plugins from Iclone 7 is in my other account. I sent a message to the support team for over 5 days now and I have not gotten any response from them. I need this fast. Thanks
facr73
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I think the newer version also added a bug to a camera linked to an object:

I could before the update link a camera to an object and then could freely rotate and move the camera. Now it doesn't, almost as it was locked in that position.
And it also works in IClone 7.

To reproduce:
Create a prop
Create a Camera 
Link Camera to prop
Try to move, rotate or both the camera doesn't work

Iclone 8.4 - OK
Iclone 7 - OK

Is this a bug?

PerunCreative
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Can't copy curves
Hi, after we install latest version of Iclone 8.5 (8.5.3330.1) we can't use curves in Curve Editor.

Issue reported in issue tracker https://www.reallusion.com/FeedBackTracker/Issue/Can-t-copy-curves

Please repair this bug ASAP, we can't work!!!

Example:

Steps to reproduce issue:
1. Open iclone
2. In content manager open Template, choose Actor > Character > CC4 Kevin and open in empty project
3. With selected actor in scene, open Curve Editor window and Animation Layer Window
4. Unlock (twice - i don't understood why must unlock twice???????) and select Base Motion Layer
5. In Curve Editor choose select any curve (for example CC_Base_Hip\Rotation X) and Select All Keys with popup menu (right click on curve timeline)
6. Again with popup menu (right click on curve timeline) click on Cut (or press Ctrl+X)
7. Iclone "Crash"


Simoneo
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Last Active: 12 days ago
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When exporting an animation, the head rotation on the expression clip of a character is still off when importing that animation into Unity. Updated to v8.5 (8.5.3330.1), released on Oct. 4th, 2024, and the issue is still present. I saw the patch note: "When the character has Face Key Head Rotate related animation data, saving it as iMotionPlus will include incorrect head rotation data." Which is pretty much the EXACT problem I'm talking about. But, I don't believe this has been fixed for when it's exported into file types like FBX from iClone's "Export" to Unity feature (File>Export>Export to FBX). This is CRITCALLY important, and a big issue.

To reproduce the issue, you'll need to crank the head rotation, say the Head_Turn_Left, to 100 or so to REALLY see the issue (the higher the value, the higher the discrepancy). And then export that animation with the expression clip as an FBX, and then import it into Unity, then go through the animation on the timeline in Unity and you'll notice the much further the head turns to the left compared to how it looks in iClone at the same point in the animation.
Simoneo
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Having a way to re-install iClone 8.42 for a lot of us I believe would be EXTREMELEY helpful, especially considering some of our jobs RELY on this software in production. It would be quite fair considering how buggy 8.5 has been, just to be able to install an older version like 8.42 (which worked fine for my case). As I can't complete a deadline because of a current issue with 8.5.
kenneth james
kenneth james
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IClone 8.5 When I link an Avatar or Prop to another object if I UnLink at any point later on the Timeline that Avatar or Prop reverts to it''s original Starting Position on the Timeline, vacating its Current Position from that point and essentially Disappearing from the Frame.. Previously UnLinking was a way to begin animating the Linked item seperately at some point on the Timeline.. This obviously seems like a really Bad Bug here..
Peter (RL)
Peter (RL)
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Cobined (10/5/2024)
Having a way to re-install iClone 8.42 for a lot of us I believe would be EXTREMELEY helpful, especially considering some of our jobs RELY on this software in production. It would be quite fair considering how buggy 8.5 has been, just to be able to install an older version like 8.42 (which worked fine for my case). As I can't complete a deadline because of a current issue with 8.5.


Hi... You can contact Support using the link below who can help supply the previous version.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com



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