It is good of you to offer to take this on.



"Less clicks good, more clicks bad."

I never really had a problem with it, but the last few months it's got worse and worse with the lock ups when you load a character or do something, and since the last update I can't even load any characters in iclone or cc4 saved before the last update. Only works if you have the preset at the top set to 'minimum' 

I tried loading a character and then turning up the settings, you know, just to see some textures, but as soon as it tries to load any textures it crashes. Never had this new problem until very recently. (both iclone and cc do the same) 

Pretty much all your characters made before the last update are unusable. I dunno if resaving them fixes it, because it crashes before I get the chance haha. 

Thank you all for your continued feedback. Please do remember to contact our Support team if you are getting regular crashes that seriously affect your use of iClone.

Please use the link below to open a Support ticket and our support team will do their very best to help you resolve the problems. Thanks.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
Forum Administrator

www.reallusion.com

I am running windows 11, on an MSI gaming computer, 32gbs of ram, and iclone frequently crashes or freezes. That is so frustrating. is there a solution to using less resources while you work for quicker work flow, and use max resources when it's time to render?

Please see the suggestions made by Joanne in the post before yours. This may help reduce or even resolve the crashing issues.

However, if you continue to have problems, please contact Support as I advised previously.


                                                                

Peter
Forum Administrator

www.reallusion.com

Just to confirm, Joanne's suggestion of taking the driver back worked for me. My project is only around 3.2GB and I have a 8GB RTX360Ti and it was running so slow and occasionally crashing. (although even on small projects it was feeling sluggish). Also, rendering was taking forever. Rolled it back and Iclone 8 ran like a dream again.

I have just updated to the December 12th driver and it's back to struggling again. So it appears Nvidea have not sorted out the problem. :(



My Youtube Channel

A suggestion was made earlier in this thread to disable Environment Reflection:

Did you try that? It has worked for me.

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i had the same problem with crashes. unchecked the environmental reflection, and things worked again however, iclone 7 was being effected too. so 
i uninstalled the Nvidia driver and rolled back to the 537.58 driver (studio version) and now everything is operating as it should. it is quite clear that the latest driver is 
at fault and causing the issues. 


vidius