Im not worried about it ;) I just wont help new users with that subject...back to animating :)





Freelance Artist Kevin.S



  

Email: animatemyart@gmail.com - Web Site:  www.animatemyart.com

Hi Kevin,

Our requirements do clearly state an Nvidia or AMD graphics card is required. Most on board graphics are Intel based which we are not supported. A quick check of the system requirements will show that but sadly many users will still buy a new computer without ever checking the requirements.


                                                                

Peter
Forum Administrator

www.reallusion.com

Nooo ... its like buying a car and being told it´s ecofriendly. :P

They many not be quite so blunt, but many companies do post both "minimum" and "recommended" hardware requirements.
I've even seen a couple post "power-user" specs, but that's rare.

It doesn't take a consumer long to learn that "minimum" is often a fancy marketing term for "substandard."

---

iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

I totally understand everyone's views :D

But people do not to just buy hardware and software to just use the most basic parts of a program.
When an artist spends from $299 to $6000+ on software / hardware they are not paying for the use of the most basic feature,
they expect to be able to use all its feature and any future addons / features.

Its like buying a car then being told you cant drive it cause you dont have enough engine power, But you can play with the radio and roll down the windows.

You dont see software companies post minimum hardware specs, then say oh by the way this will barley run our software, but with these minimum specs you will be able to run cretin basic feature and do limited work. :)....Its a global marketing issue that has plagued customers for many years.


Freelance Artist Kevin.S



  

Email: animatemyart@gmail.com - Web Site:  www.animatemyart.com

Kevin raised a good point about unrealistic expectations from some people but i think there is another side to it.
My understanding is that  most 3d / Animation software will advertise its products minimum spec requirements to a level that the user can operate the basic function of the software and not beyond. 

Take the below  3d max16  requirements for example . Website Says a Intel 3 processor would be fine and 4gb ram and in the graphics hardware wizard its lists  Intel HD Graphics p4600 as a option. Now with them specs your not going to be running fume FX simulations are high poly renders etc . But you could use a number of other functions and you can learn the principles and work flows required for more complex scenes even if you dont have  access to a high spec system.

Like most animation and 3D software you can push  its effects and simulations to a level even a TitanX would struggle with. Are you can use it to a level that the minimum spec can run. Minimum requirements are more of a gateway to learning when it comes to 3d software. And my guess is that most people who take the time to learn about animation are educated people who understand the limitations of what they can do with the hardware they have. If you invested over $500 in  a VR headset then i am quite sure your aware of what hardware is  required to operate that tech and again same with 4K tech.

And from a business point of view you want the gateway to your products to be accessible to many people as possible. My point being that Realusion is no different from any other 3d /Animation  company when it comes to advertising its system requirements.   Iclone gives more bang for your buck when it comes to hardware then its competition .  

3DMAX16 

Hardware
CPU	64-bit Intel® or AMD® multi-core processor
Graphics Hardware	Refer to Recommended Hardware wizard for a detailed list of recommended systems and graphics cards
RAM	4 GB of RAM (8 GB recommended)
Disk Space	6 GB of free disk space for install
Pointing Device	Three-button mouse

Im not playing any games I am trying to help other users who have had issues with the spec subject.
exporting to 4k resolution has nothing to do with the website specs issue....:rolleyes:.

I worked for Nvidia for 4 years as a hardware engineer,  3 years at NASA as a technical engineer, 2 years at EA games as a world / level builder, 2 years building and testing SGI systems. I know hardware...:)  Thats not the point its about helping users better understand what hardware specs they need for what they want to do with iclone and their future expectations and needs.

Just a suggestion to alter the Hardware specs a little on the website nothing more :)



Freelance Artist Kevin.S



  

Email: animatemyart@gmail.com - Web Site:  www.animatemyart.com

Im not trying to argue with anyone :)

I agree with everyone, I know iclone will run with 2GB on low settings quick view, I have done extensive hardware testing with iclone and about 50 other 3d programs. I only brought it up because in the last few weeks I have helped a few people who had used the minimum specs listed on the website to buy hardware. One person was even trying to use the on board graphics listed at 1GB. There is nothing worse then telling someone they just dont have the hardware to do what they want to do, even after they bought a system with the listed minimum specs on the website, only to find out they need more video memory..This has happened a few times now.

Case: One person spent 299 on a used laptop with on board graphics cause it had the 1 gig of video memory required, listed on reallusion website, with the intention to run iclone and in the future get the neuron system and kinetics. There is nothing on the website saying this wont work. So based on whats listed on reallusion website this would work. If a person buys a computer based on what listed say for the direct x version 9 and gets a computer with 512 megs of video memory expecting to run iclone 6 neuron and wants to do VR etc there is nothing that says that 512 is not enough to do that.

In my many years of experience in the 3d world 512MB and 1 Gb of video memory is not realistic for the common user.. I just thought that a few quick adjustments on the specs could help clear up some issues for future users interested in buying reallusion products. I love reallusion products and like everyone, I want people to fully enjoy the reallusion products. But I also know people have expectations and when someone invests their hard earned money they want the best bang for there buck.

Again im not trying to argue with anyone or bitch or anything :D
I just felt based on what I have dealt with, with other users a few simple adjustments to the specs would clear up some confusion for future users. Most people dont buy a computer to only run reallusion products but to use a computer for many purposes.

Many computer users do not know anything about hardware, they rely on the sales person at the store, listed specs, friends, family etc to help them out with purchases.

 Based on whats listed now on the reallusion website I could buy a 199 laptop with 512MB video memory and run in DX9 and use the neuron and do VR and run all the plug ins etc as advertised.

A few small adjustments to the specs would in the future help to avoid further issues for users that's all I am trying to say :D I would of never said anything had the issue not come up a few times already :D

Its just a suggestion :)









Freelance Artist Kevin.S



  

Email: animatemyart@gmail.com - Web Site:  www.animatemyart.com

Hi Kevin,

We will certainly be updating the requirements for iClone 7 and for sure the minimum for 6 could do with a refresh.

However the minimum requirements are just that, the minimum requirements. They do not indicate performance which will obviously be low. You would also need to reduce all your settings to the minimum (hence minimum requirements).

I do think your optimum requirements are a little steep though, especially with regards to video ram, but of course it does depend on what you plan to use iClone for.

When I'm travelling I use a laptop which has 16GB Ram and a GeForce 960M 4GB VRam and this works great with iClone 6. During an average session I will normally have iClone 6, Character Creator and 3DXchange 6 open and don't encounter any problems. Sure I'm not working on an epic production in iClone but still all my projects load fine and I can still have everything on High setting. Even my older laptop with 8GB Ram and 2GB VRam still allowed me to work in iClone providing I kept projects at a manageable level.

It's also important to remember that not everyone has or can afford a high end system. We don't want to frighten off users with over exaggerated system requirements. Providing the user understands they may need to make sacrifices on project and texture sizes, they can still enjoy virtually everything iClone has to offer with a mid range system.

                                                                

Peter
Forum Administrator

www.reallusion.com