Thanks for bringing this to our attention again. To be honest I'm not sure how this slipped through the net in the latest update. We will try to get this fixed as soon as possible.

Apologies for the inconvenience caused.


                                                                

Peter
Forum Administrator

www.reallusion.com

Yes..  I've done this.. and it breaks down during the export from 3DXchange.

Comparison of the exported FBX reimported back into 3DXchange, between v6.3 and v6.4 shows the now missing Node/Bone.

I find it hard to understand how this could slip through. Especially when I also confirmed this in my own thread over two months ago. 
https://forum.reallusion.com/269234/FBX-export-problem

Then again you did not acknowledge that there was anything wrong in his post. Nor mine. So how could you know there was a problem if you don't read the posts? Also how can you not test your product before releasing a version?
 This has not worked for months. It should of been fixed within hours.

Yes, I'm experience the same problem. The Root has disappeared.
There's a walk around here:
https://www.youtube.com/watch?v=-qpyZkF1LWE
But that means that you have to go and do that with each animation, needless to say that you have to spend an extra $4,000.

PLEASE BRING THE ROOT BACK!!

Guys,

I'm not sure what to do. I'm going to be travelling for the next two weeks and intend on working with CC, iClone and Unreal Engine. Currently running iClone 6.3 (because I haven't used my laptop for this stuff in a long time.) Based on what I have read on this thread, I might screw myself over if I update to 6.4. What do people suggest?

-Sterling

Stick with the flock, end up a lamb chop!

www.ShivooStudios.com

As long as you can take your current custom folders and templates with you it should be fine I think.  You may not be able to make custom sliders though.


Dell XPS 8900, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3408 Mhz, 4 Core(s), 8 Logical Processor(s), 16 GB RAM, - 4 GB GeForce GTX 745, NVIDIA compatible.
Acer Aspire V Nitro Laptop,  2.5GHz Intel Core i5-7300HQ processor with 6MB cache,  256GB solid state drive, 16GB Ram,  4 GB NVIDIA GeForce GTX 1050 Ti graphics.

My concern is that exporting motion files from my character will not match the skeletons already inside Unreal Engine. This is an absolute disaster and the fix would be to re-export and import everything, plus all the additional setup in UE4. In short DAYS of work.

The above problem is that it has been posted that the root bone in the current 6.4 build is not the same as in previous builds.

-Sterling

Stick with the flock, end up a lamb chop!

www.ShivooStudios.com

Can't import sketchup files with 3dx.

I'm sure Ive seen another post somewhere with same problem but I cant find it,
Anyone have any clues?

Thanks
John

Homebuilt computer - Windoze 10, INTEL i9 9900 k @ 5.1 GHz, EVGA RTX 2080 TI XC ULTRA, 16GB 3100 MHz RAM, Asus  Maximus Hero XI motherboard, Sound blaster Z series. iClone6 & 7 Pipeline, Crazytalk 8, Crazytalk Animator 2, Facefilter, Pop video 3, Hitfilm 4Pro, Cubase 8.5 Pro,

If the 6.3 functionality is sufficient for your needs I would stick with that. The root bone problem in 6.4 has been confirmed, but right now there is no fix (other then adding the root bone in Maya; there is a tutorial for that).

You would probably then want to have iClone at 6.3 as well, in order for 3DXchange to handle iClone imports. My understanding is that versions need to be in sync.

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76% of original size (was 661x19) - Click to enlarge

I just tried this and it works for me. Is it a very large model?

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76% of original size (was 661x19) - Click to enlarge