Thank you, Alan. I have it now. :)

Great stuff!!

Alan M

A very helpful course but I find I am missing the 5 Downtown Metro Buildings in Assets 2. Got all the beer glasses etc but no buildings. Thanks. Vik

Hi there,
Thanks for your kind comment about the course.
The missing assets should be in your account.  These assets were provided by Reallusion as part of the course so I cannot provide them to you personally.  Please check your order history and look for a file to download called something like "Fundamentals Training Resource Pack"

Let me know if this helps.  If you cannot find it in your account then you will need to get in touch with RL support to find out why it is not there.

76% of original size (was 663x19) - Click to enlarge




Alan M

Hallo everyone, I´m new on this forum !

I just diggin through the fundamentals videos.
There was some missing files for the training.
The reallusion support sended me the "Fundamentals Training Resource Pack" with the missing "City Elements downtown Metro Areas Vol.1"
There are 5 buildings in this pack.
But after installing this, it shows trial in the right corner.
I wrote to the support, but the support isn´t really fast. Waitin 36 hours now.... .

I already tried content activation in the help menu
Maybe I get an answer here to solve this problem.

Hi there,  Alan Marques here, co-creator and presenter of the Fundamentals Course.
As to your issue I am afraid it is down to RL to assist you, though I appreciate they have not been very fast on that for you.  I do not work for RL and as this is their content the licensing has to be sorted by them.  It should not be the case that they should be trial assets.  I seem to recall in the early days of the release of this course that RL issued coupon codes to all purchasers to active the assets.  Since I was not able to test the full course install prior to release there may be other purchases on this forum who can advise on how their install experience went.
As to other missing assets you may have spotted that the first page of this topic has a full list of assets that I have been able to post as they were created by myself specifically for the course.  They can be found here:
Missing Fundamantals assets and fixes

Let me know how you get on resolving this.





Alan M

Thanks Alan,
I already found this last week.

I got an answer from RL, I should try the 1 click activation.
But this also doesn´t work. Still Trial....
I have to wait again 48 hours. Really bad support.....

Hi,
I have downloaded the missing video for Adding a B Camera for 48.01. When I try and open it I get an error message: Error -2041: an invalid sample description was found in the movie   etc.
Can you please provide a file that doesn't have this problem?
Otherwise I am enjoying your tutorials.
Jennifer76% of original size (was 663x19) - Click to enlarge

Jennifer greetings,

Sorry you are having trouble with that file.  I downloaded it again myself and it unzipped and it played back fine without issue, I tried three different media players and they all played back OK.  It is possible the zip got corrupted during download, this does happen as I can contest and I have not had any other reports of that error you have kindly provided.  Anyhow, as a safety I have found the original video and I have put it into a new zip archive and uploaded it for you. (I also downloaded it again and checked that it would play OK).

Please try the following link and let me know how you get on.
VIDEO_103-06-P13-48.02_Adding_a_B_camera_for_48.01_v002.zip

If the above does not work I will upload the video directly without zipping it and we will try again.
 
Sorry for the inconvenience.

All the best and thanks for your kind words about the course.

Alan M

HI,
Unfortunately I get the same error message. when I tried to open it with Qtime Player. But curiously it worked in Windows Media Player so no more worries. Sorry to have put you to so much trouble.
Have you made any other tutorials for iClone 7 or CC2?
Thanks,
Jennifer