What if I bought it 1 month ago? Can I get a refund?

If your purchase is outside of the 14 day return window then refunds are only granted under special circumstances.

As explained in the original notice, the Iray Plug-in will continue to work as normal and you will still be able to install it at any time and seek technical support if you need it. Basically if you are happy with it now then I'm not sure why you would want a refund as you can continue to use it as is for as long as you want.

However, for any questions about refunds, please contact Support using the link below.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com

Can you provide any insights into the new NVIDIA project? Will it be a product we need to buy (if so I'd like a DEEP discount as an IRAY owner) or will it be a built-in integration (which is my hope)? Naturally, any projected delivery timeline for this new capability would help us all  plan head a bit. As a software engineer, I know that planned delivery dates are rarely me, but they still help provide us with some guidance! 



- Jeff
The Adventures of Capt Sanchez
Cybernautic Studios

This is what I know: iClone projects are exported in USD format and then processed in Nvidia Omniverse. There are so-called Connectors (free) which provide the interface between Omniverse and various applications.

So there is nothing to buy. RL is working so that all features available in iClone (physics, wrinkle, etc.) are also available in the exported project and can be rendered in Omniverse.

Caveat: I don't work for RL...

---

Ditto to what Ani has already explained. The Omniverse pipeline is available now and free to use. You can find out more by clicking the link below and you can also find getting started tutorials under Learn.

https://www.reallusion.com/iclone/nvidia-omniverse/


                                                                

Peter
Forum Administrator

www.reallusion.com

Thanks Animagic and Peter. I've been "heads down" on my current project and not able to devote any significant cycles to understanding this. In a day or so I'll take a breath and look into this in more detail

- Jeff
The Adventures of Capt Sanchez
Cybernautic Studios

Iclone proyects rendered in Omniverse look great.
I bought iRay, but switched to Omniverse as soon as I read that iRay won't be getting new updates

Cheers
PD. Just waiting for RL to implement a tighter integration with Omniverse

I would have loved it if Reallusion had developed the Realtime auto-disable/enable visual states of content that the camera can and can't see using frustum + occlusion culling technology rather than only relying on clipping the view distance. The visual states could be baked into the timeline for faster playback I provided free code examples to the Development to help expedite this so that everyone can experience up to 3X faster Iray and Native Renders, and another 2-3 times faster when the stage is reduced in size to thumbnail and the iclone system priority in the taskbar is set to high. Using this setup could be superior to the speed of Omniverse right now but could complement Omniverse if iClone projects can be exported to omniverse with the visual states of all the assets baked into the USD file, if not we'd need a script. 

Game engines currently use these culling techniques, I wish Reallusion would take advantage of it. A couple downsides pushing users to rely on the omniverse for rendering is that it requires RTX cards, I currently use several (6) GTX 970s, an RTX 2080 ti, now a RTX 4090 24GB! and wish I could utilize them all but could at least for iClone if it supported Vulcan or DX12 -simultaneous multi GPUs. The other downside is the learning of another program which also seems like it will eventually replace iClone - Reallusion gives away a lot of their power directing people to other programs, especially dropping support for something another program provides. iC8 maybe could have been what Omniverse is now with an update to Iray (iray 2.0) and the above culling support, Vulkan and scatter tools which I think is already available as an open python plugin in the store. 
 
There are fees/subscriptions using Omniverse but is specific for team collaboration - hope things change but it's still awesome for what is provided. 

Store Page Link 

AMD 4.5 GHz 16 Cores  | 128 GB | RTX 4090 | Window11 | Houdini FX 18.5 | Zbrush 2023 | Maya 2014 | Adobe CS6 | Sonar Producer X3 | iC8, CC4 | DTS Master Audio Suite | Perception Neuron 32 Alum Edition | Akeytsu 

And which software You talking about??
Cheers