I agree with Illusion Lab: I have paid $2300 so far and freaking eyelashes and eyes are combined into the body texture type uggggg -- same mistake  adobe fuse did

@Peter,

No argument there.
I already agreed that Feedback Tracker is the best way to report bugs and request enhancements.
I was merely cautioning against setting an expectation that "you will get feedback."  It might happen, but it's rare.

Peace and joy to you for 2019.

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iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

Hi Viking

I understand what you are saying. We hear the frequent calls for more direct contact with the development teams and we are trying to improve in this area. However when it comes to the Feedback Tracker, the important aspect is that it is still monitored closely, even if you don't get a personal reply from the team. If you look at most recent product updates you will see many of the improvements and fixes have come from the Feedback Tracker which proves my point that the FT is the best way to get fixes and improvements implemented even if you don't always get a personal reply. 


                                                                

Peter
Forum Administrator

www.reallusion.com

Thank you also for the insight, justaviking.

Thank you, Peter.

@Peter(RL),
a) Be careful about setting expectations.
b) I agree that Feedback Tracker is the best place to officially request enhancements and report bugs.
c) However, it is EXTREMELY RARE to actually get feedback from your company, other than non-technical, user-level responses from moderators on the forum.
d) See the three most recent comments here:  Issue #262
e) If you think my example is an exception, you are correct.  Usually you don't get any feedback.

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iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

                                                                

Peter
Forum Administrator

www.reallusion.com

Hello, I was wondering if it would be possible to add an Alpha Injection Mask to the list of exported textures. I would like for there to be a black and white map showing which sections of the character texture are hidden by each clothing item (black for hidden, white for visible). This allows us to cutout parts of the mesh behind the clothing to prevent it from clipping through. The reason why the "Delete Hidden Mesh" option is not enough is that the change is permanent and does not allow clothing to be disabled or else have an invisible character. Having an option to export alpha injection masks would allow us to disable and enable clothing.

As of now, it is necessary to export 2 versions of the character, one with the "Delete Hidden Mesh" and one without. Then, we are still left with the problem of finding on our own which sections of the texture are hidden and which aren't. Would adding an option to export Alpha Injection Masks be possible? I understand that not everyone would need this level of customization which is why it should be an option. Thank you very much.

Hi Brisk FX,

Just to let you know the cause of the bent finger issue has been identified and we plan to fix the issue as soon as possible, hopefully in the 7.3 update.

Apologies for the inconvenience caused.


                                                                

Peter
Forum Administrator

www.reallusion.com

I noticed on the current characters the shoulders are bery broad even on females. Is there a way to adjust this in the new version? Also can GoZ export in A-pose?