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Character Creator 4.2, 4.21 and 4.22 Official Issues Thread

Posted By Peter (RL) 2 Years Ago
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Character Creator 4.2, 4.21 and 4.22 Official Issues Thread

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masterdmn8
masterdmn8
Posted 2 Years Ago
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FBX EXPORT FAILED 

So since 4.2 I haven't been able to export FBX in any form. 
I have reinstalled. 
I have cleared the temp files. 
I am extremely upset about this because i currently have $500 worth of software that is completely useless.
75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/300f239e-af90-4026-8745-ce59.png

Peter (RL)
Peter (RL)
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masterdmn8 (3/7/2023)
FBX EXPORT FAILED 

So since 4.2 I haven't been able to export FBX in any form. 
I have reinstalled. 
I have cleared the temp files. 
I am extremely upset about this because i currently have $500 worth of software that is completely useless.


Please check how much free hard drive space you have on the C: drive and the drive you are exporting to if different. While it may seem you have plenty of free space you can get this kind of error message if there is insufficient space to export successfully. The amount needed can vary due to many different factors so try to free up space and see if it makes a difference just in case.

If that doesn't help, please contact Technical Support using the link below. They will be able to assist you further.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
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www.reallusion.com


Peter (RL)
Peter (RL)
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REMINDER:

I see many posts in this thread with no Feedback Tracker number or link. As mentioned in the first post of this thread, it is vital you report issues to the Feedback Tracker (or you can contact Support if the issue is urgent). Just reporting the issue here will delay it getting looked at.

For more information, please click the link below.

https://forum.reallusion.com/530835/Important-How-To-Get-Reallusion-Support

Thank you.

                                                                

Peter
Forum Administrator

www.reallusion.com


masterdmn8
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I have already been talking to Tech support and we have not found a solution as of yet. I've been following the instructions but everything has failed except for the "talking Kevin" project. i was even asked to download the Iclone trial so i could export from there and that still did not work. 

FBX Export Failed - Feedback Tracker (reallusion.com)
masterdmn8
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Turns out going back to 4.1 fixed the issue for me 
Peter (RL)
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Character Creator 4.21 has been released today. Please update using the Reallusion Hub.

However, if you still have issues after the update, please remember to report them in the Feedback Tracker first and then feel free to discuss here. Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com


davood.kharmanzar
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FEEDBACK TRACKER - ISSUE 9386
hey,
i tried to import facial morphs on CC 4.21 ...
but its terrible :[

1st - import  DAZ character as mentioned below ...
75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/4ab27613-33ff-46ca-aaad-9dfd.jpg

75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/c38b150b-9bdd-4c77-85d3-bfa3.jpg

for now everything looks great ... fullbody is ok ...

2nd - import facial morphs as mentioned below ...
75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/2ad3501d-2416-4687-9db0-685a.jpg



and Finally it looks terrible :|
75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/c9e9da32-e77a-4d59-a609-2cb9.jpg

75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/a2586176-670f-40ba-b7c1-7c99.jpg

p.s. - same file with same morph on other DCC software looks great :]
75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/3f187c93-ffb5-4177-8763-067b.jpg

75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/e9406d3b-fb18-442e-b060-3a6e.jpg
4u2ges
4u2ges
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hey,
i tried to import facial morphs on CC 4.21CC 4.21 ...
but its terrible :[


It's a 90 degrees X twist is not handles in CC properly when you import DAZ face morph I suppose.
I have experienced that when trying to import multiple DAZ morphs into iClone via CC4.

This morning I did experiment more and came up with a solution.
You may have to do it in your software, but I cycled FBX through Blender before importing morphs into CC.
Here is a routine (I will try to make a video later on).

* Import your FBX to Blender and switch to the Rest Pose
* Select character mesh,  hit Alt+P and choose "Clear and Keep Transform" (If you have multiple meshes you may select them all)
* Delete Armature
*
Select character mesh, hit Ctrl+A and choose Rotation (that would effectively reset X 90 degrees twist causing morphs problem in CC)
* Verify that Shape Keys are still working correctly.
* Export to FBX and use that file to import face morphs to your character in CC





davood.kharmanzar
davood.kharmanzar
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nice,
but its definitely bad problem :\

FEEDBACK TRACKER - ISSUE 9386
also i tried to apply Facial Profile that suggested by RL ... 
75% of original size (was 667x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/f64ffd76-4d0a-488f-8547-3fdb.jpg

but almost of facial sliders are broken :|
4u2ges
4u2ges
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@davood.kharmanzar

It is definitely a problem. I have general Morphs routine issues ticket in FT, but I suggest you open another one specifically for importing face blendshapes.





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