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Character Creator 4.01 and 4.02 Official Issues Thread

Posted By Peter (RL) 3 Years Ago
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Character Creator 4.01 and 4.02 Official Issues Thread

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animagic
animagic
Posted 3 Years Ago
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As a follow up, the issue is with the Headshot 1000+ Morphs, some of which are not recognized as purchased in CC 4.1.

So whenever you use those morphs (which are shown in purple), you will get a watermark.  Help => Activate Purchased Items resolves this, but it seem that you have to do that every time.



animagic
animagic
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ZoeKat (9/30/2022)
I updated CC4 to CC4.1 and for the life of me I can't figure out why it has the CC watermark on the character I've created. All the assets are bought and I even removed everything but still the watermark remains. I've now decided to uninstall it and reinstall (which it's just doing).

I had the same problem, but engaging Help => Activate Purchased Items removed the watermark. If you then save the character, the watermark will be gone the next time you load it.



ZoeKat
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I updated CC4 to CC4.1 and for the life of me I can't figure out why it has the CC watermark on the character I've created. All the assets are bought and I even removed everything but still the watermark remains. I've now decided to uninstall it and reinstall (which it's just doing).
fernando.olivera.raya
fernando.olivera.raya
Posted 3 Years Ago
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CC4.02 crashing when importing character from Blender.

Hi! Just before updating to CC4.02 I had no problem importing into CC characters and assets previously modified in Blender.

Right after the update, CC is not able to handle any fbx from Blender and it crashes during the process (FYI I'm using the official bridge plug-in). So the files that used to work are no longer supported.

Timing couldn't be worse because the deadline of my project is around the corner.

Any advice? Thanks!!!

Not sure if this is the right thread...
DoronT770
DoronT770
Posted 3 Years Ago
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Pressing undo in mesh edit to an attached object (let’s say the beard) shows the entire face mesh
4u2ges
4u2ges
Posted 3 Years Ago
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"Not found any content in Update filter"

I am sure it has been checked by support, but just in case...

This specific message would ONLY come up if you tick Update filter.
If it is, then just switch filter to All, and all would come back.
Otherwise it only shows items which need an update!

76% of original size (was 661x19) - Click to enlargehttps://forum.reallusion.com/uploads/images/596c2339-6fcd-414a-a38f-737c.jpg




Peter (RL)
Peter (RL)
Posted 3 Years Ago
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JasonWynngard (8/28/2022)
Didn't see a place to start my own topics. OK, now the following, I communicated to support several days ago. I'm posting here in hope of a miracle cure faster.

Out of the blue, CC4 ceased showing any and all my content. For everything, the error message is: "Not found any content in Update filter" and nothing I do brings it back. I can open previously done projects, saved new characters, and one CC3 bare model. That's via FILE and finding it. My theory was to do a Windows 11 system restore-BUT- following Windows direction, I deleted previous restore points (though I have never manually created one) so that route is closed to me too. I'm 100% new to Win11, having gotten a new laptop very recently to replace my trusty old Windows 7 Ultimate. As more and more software would only run under Windows 10/11. All I want is to have my content back. How do I manage to do so?


Hi Jason

I'm assuming you have clicked Refresh in Content Manager?

If so and the problem continues, it might be worth you restoring your Content Manager database to the default and let the database rebuild. This should display all your content.

Please see the FAQ page below for instructions.

https://kb.reallusion.com/Product/53044/How-do-I-restore-the-Smart-Content-Managers-database-to-the-default


                                                                

Peter
Forum Administrator

www.reallusion.com


JasonWynngard
JasonWynngard
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Didn't see a place to start my own topics. OK, now the following, I communicated to support several days ago. I'm posting here in hope of a miracle cure faster.

Out of the blue, CC4 ceased showing any and all my content. For everything, the error message is: "Not found any content in Update filter" and nothing I do brings it back. I can open previously done projects, saved new characters, and one CC3 bare model. That's via FILE and finding it. My theory was to do a Windows 11 system restore-BUT- following Windows direction, I deleted previous restore points (though I have never manually created one) so that route is closed to me too. I'm 100% new to Win11, having gotten a new laptop very recently to replace my trusty old Windows 7 Ultimate. As more and more software would only run under Windows 10/11. All I want is to have my content back. How do I manage to do so?


Omen HP17t ck00 -- Windows 11 -- 32GB RAM -- Two 1TB Crucial M.2 NVME Drives -- nVidia Geoforce RTX 3070 -- 11th Generation i9 -- LG 32" QUHD Monitor

TonyDPrime
TonyDPrime
Posted 3 Years Ago
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I'm seeing a SkinGen issue where if you activate it, say for adding detail to face, when you deactivate it, it will reset Normal/Bump to a default state (texture/settings), undoing any work you may have done on Bump/Normal up until that point.
Ascensi
Ascensi
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Is the ability to mirror expressions and mesh in Edit Motion Layer going to be available to CC4? I've been trying to find out about this, if it's a bug or just hasn't been implemented yet.
Also GoZ seems to be broken using Facial Profile Editor, (maybe just for HIK Characters) it won't allow the morphs to return to CC4, it states that the Facial profile editor must first be enabled, but it is..
I tried GoZ, All, & Visible and also selecting the character root in the scene view and selecting meshes individually - same issue. 

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