Peter
Forum Administrator

www.reallusion.com

I can't install CC4. The hub tells me that the download is incomplete. When I try to redownload the software, same thing happens again ...

Direx

There is a problem with re-imported accessories after detach. All of them are getting invalidated.

Steps:
1. Load Neutral Base
2. Load 3D Cube prop
3. Attach 3D Cube to the hip bone (or any other)
4. Export as FBX (clothed character). I used Blender profile > Mesh Only
5. Immediately re-import FBX
6. Detach the Cube
7. Try to send the Cube to iClone. Error > Failed to load file

If you try to save the cube as a Prop and load back, the same error pops up in CC

FT 8753

Might be just me, but seems CC4 is sluggish with Tessellation. 
In CC3 it felt like Tessellation was fast, but now in CC4 I select it by habit and then I find myself cancelling it every time due to it hanging. 
Subdivide on the other hand works quick, same as CC3.

Since they've added more features the entire program gains a bit more sluggishness. I have made recommendations to the rendering presets that they include the ability to disable all toolbars and windows and for final render to completely close or shrink the view port (close almost all tabs except one and drag to shrink viewport) On my side, each tab open takes up to 5 fps loss so if closed we should gain 5fps each but the viewport for final renders and even complex physics baking can be accelerated by up to 5x or more and setting iC4/iC8 priority to high in the taskbar gives an additional 2-3x speed.

Store Page Link 

AMD 4.5 GHz 16 Cores  | 128 GB | RTX 4090 | Window11 | Houdini FX 18.5 | Zbrush 2023 | Maya 2014 | Adobe CS6 | Sonar Producer X3 | iC8, CC4 | DTS Master Audio Suite | Perception Neuron 32 Alum Edition | Akeytsu 

Is the ability to mirror expressions and mesh in Edit Motion Layer going to be available to CC4? I've been trying to find out about this, if it's a bug or just hasn't been implemented yet.
Also GoZ seems to be broken using Facial Profile Editor, (maybe just for HIK Characters) it won't allow the morphs to return to CC4, it states that the Facial profile editor must first be enabled, but it is..
I tried GoZ, All, & Visible and also selecting the character root in the scene view and selecting meshes individually - same issue. 

Store Page Link 

AMD 4.5 GHz 16 Cores  | 128 GB | RTX 4090 | Window11 | Houdini FX 18.5 | Zbrush 2023 | Maya 2014 | Adobe CS6 | Sonar Producer X3 | iC8, CC4 | DTS Master Audio Suite | Perception Neuron 32 Alum Edition | Akeytsu 

I'm seeing a SkinGen issue where if you activate it, say for adding detail to face, when you deactivate it, it will reset Normal/Bump to a default state (texture/settings), undoing any work you may have done on Bump/Normal up until that point.

Didn't see a place to start my own topics. OK, now the following, I communicated to support several days ago. I'm posting here in hope of a miracle cure faster.

Out of the blue, CC4 ceased showing any and all my content. For everything, the error message is: "Not found any content in Update filter" and nothing I do brings it back. I can open previously done projects, saved new characters, and one CC3 bare model. That's via FILE and finding it. My theory was to do a Windows 11 system restore-BUT- following Windows direction, I deleted previous restore points (though I have never manually created one) so that route is closed to me too. I'm 100% new to Win11, having gotten a new laptop very recently to replace my trusty old Windows 7 Ultimate. As more and more software would only run under Windows 10/11. All I want is to have my content back. How do I manage to do so?


Omen HP17t ck00 -- Windows 11 -- 32GB RAM -- Two 1TB Crucial M.2 NVME Drives -- nVidia Geoforce RTX 3070 -- 11th Generation i9 -- LG 32" QUHD Monitor

Hi Jason

I'm assuming you have clicked Refresh in Content Manager?

If so and the problem continues, it might be worth you restoring your Content Manager database to the default and let the database rebuild. This should display all your content.

Please see the FAQ page below for instructions.

https://kb.reallusion.com/Product/53044/How-do-I-restore-the-Smart-Content-Managers-database-to-the-default


                                                                

Peter
Forum Administrator

www.reallusion.com

I am sure it has been checked by support, but just in case...

This specific message would ONLY come up if you tick Update filter.
If it is, then just switch filter to All, and all would come back.
Otherwise it only shows items which need an update!