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By Peter (RL) - 3 Years Ago
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Dear Character Creator Users,
We have now released a new update to Character Creator (4.01) which fixes a lot of issues previously reported. However, we still need your help to track down remaining bugs or issues.
Important: If you do find any bugs, issues or glitches in Character Creator 4.01, please can you report them first in the Feedback Tracker. Then feel free to discuss the issues in this thread but do try to include a link back to the original Feedback Tracker report or your tracker number.
As always it will help us greatly if we can keep all technical issues in the one place (this thread). This will help the development team keep track of any problems.
Please do try to provide your full system specifications and a detailed description of the problem when reporting issues and include screenshots and/or a workflow video whenever possible. If you can provide specific steps so we can try and reproduce the problem that will be even better.
Many thanks and have fun with Character Creator 4.
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By Marty3DGuru - 3 Years Ago
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For the most part the Daz3D transformer works well. Everything apart from the eyelashes. The eyelashes get morphed to an incredibly small size for some reason on my tests. Impossible to fix without maybe ZBrush by painstakingly adjusting them. Surely this got picked up in testing?
You should be able to reload the eyelash/eye winker mesh and have it re conform to the original size at least if you wanted to maybe adjust with some sliders or headshot plugin, something like that.
Cheers.
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By dgaban - 3 Years Ago
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I still have the bug where my project file will randomly get deleted. It's in feedback tracker already and someone's investigating, but I'm really surprised no one at Reallusion has been able to reproduce it.
It probably has something to do with the autosave file, I've noticed that my project file will get replaced by it.
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By oberdoofus - 3 Years Ago
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Does anyone else have a missing morph sliders problem?
In modify panel I can't see any sliders except for
Actor parts > CC_Base_EyeOcclusion Actor parts > CC_Base_tearline All other body parts, head parts and all purchased packs are not available (e.g. Headshot 1000+)
This is the same for all characters CC4, CC3+, CC3 etc
Also headshot morph tools do not work.
I submitted a bug ticket at
Missing Morph Sliders for CC4 Camila (and other characters) - Feedback Tracker (reallusion.com)
I'm relieved I got a copy of CC3 to fall back on but I was about to recommend CC4 to a client but since they no longer ship with CC3 anymore I can't in good conscience make that recommendation :(
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By rosuckmedia - 3 Years Ago
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Hi oberdofulus, Have you tried this one see photo.. Greetings rosuckmedia.  |
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By oberdoofus - 3 Years Ago
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Hi rosuckM
yup i have tried that but it doesn't make any difference..
I tried uninstalling and re-installing CC4 as well but unfortunately no improvement
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By rosuckmedia - 3 Years Ago
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Have a look here, the topic is well known.
https://forum.reallusion.com/514803/Missing-morph-sliders
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By oberdoofus - 3 Years Ago
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Ah thank you sir! I searched for this in the forum - not sure why I couldn't find it. Doesn't quite solve all my problems but it has definitely put me on the right track!
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By oberdoofus - 3 Years Ago
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oberdoofus (7/15/2022)
Ah thank you sir! I searched for this in the forum - not sure why I couldn't find it. Doesn't quite solve all my problems but it has definitely put me on the right track!
@rosockmedia - I spoke to soon - on the right track to nowhere!
update:
1. i tried all the solutions and actually got sliders to reappear (uninstall/reinstall 'characters' pack, uninstall/reinstall 'Headshot 1000+' BUT if I save & close the program/project and then reopen - I am back where I started - with all morph sliders (except for custom ones) gone. And then I have to uninstall / reinstall again etc 2. I also have uninstalled - redownloaded - and reinstalled CC4 and each plugin from the hub and each time - same result - I always end up needing to do step 1. above
So while it works partly it is not really a workable solution. I don't really want to have to uninstall and reinstall multiple packs to get them to work each time I load a character/project as I am about to start a project that requires many characters? Help pls!
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By Peter (RL) - 3 Years Ago
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oberdoofus (7/15/2022)
update:
1. i tried all the solutions and actually got sliders to reappear (uninstall/reinstall 'characters' pack, uninstall/reinstall 'Headshot 1000+' BUT if I save & close the program/project and then reopen - I am back where I started - with all morph sliders (except for custom ones) gone. And then I have to uninstall / reinstall again etc 2. I also have uninstalled - redownloaded - and reinstalled CC4 and each plugin from the hub and each time - same result - I always end up needing to do step 1. above
So while it works partly it is not really a workable solution. I don't really want to have to uninstall and reinstall multiple packs to get them to work each time I load a character/project as I am about to start a project that requires many characters? Help pls
Hi...
One of your screenshots on the FT shows you don't have Show Sub-Items" turned on which will prevent the morphs from showing when you are on the parent categories. Try toggling on the "Show Sub-Items" button at the bottom left of the Morph tab and your morphs should appear.
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By Peter (RL) - 3 Years Ago
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Dear Character Creator Users,
We have now released a new update to Character Creator (4.02) which fixes a lot of issues previously reported. However, we still need your help to track down remaining bugs or issues.
Important: If you do find any bugs, issues or glitches in Character Creator 4.02, please can you report them first in the Feedback Tracker. Then feel free to discuss the issues in this thread but do try to include a link back to the original Feedback Tracker report or your tracker number.
As always it will help us greatly if we can keep all technical issues in the one place (this thread). This will help the development team keep track of any problems.
Please do try to provide your full system specifications and a detailed description of the problem when reporting issues and include screenshots and/or a workflow video whenever possible. If you can provide specific steps so we can try and reproduce the problem that will be even better.
Many thanks and have fun with Character Creator 4.
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By thedirector1974 - 3 Years Ago
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I can't install CC4. The hub tells me that the download is incomplete. When I try to redownload the software, same thing happens again ...
Direx
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By 4u2ges - 3 Years Ago
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There is a problem with re-imported accessories after detach. All of them are getting invalidated.
Steps:
1. Load Neutral Base
2. Load 3D Cube prop
3. Attach 3D Cube to the hip bone (or any other)
4. Export as FBX (clothed character). I used Blender profile > Mesh Only
5. Immediately re-import FBX
6. Detach the Cube
7. Try to send the Cube to iClone. Error > Failed to load file
If you try to save the cube as a Prop and load back, the same error pops up in CC
FT 8753
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By TonyDPrime - 3 Years Ago
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Might be just me, but seems CC4 is sluggish with Tessellation.
In CC3 it felt like Tessellation was fast, but now in CC4 I select it by habit and then I find myself cancelling it every time due to it hanging.
Subdivide on the other hand works quick, same as CC3.
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By Ascensi - 3 Years Ago
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Since they've added more features the entire program gains a bit more sluggishness. I have made recommendations to the rendering presets that they include the ability to disable all toolbars and windows and for final render to completely close or shrink the view port (close almost all tabs except one and drag to shrink viewport) On my side, each tab open takes up to 5 fps loss so if closed we should gain 5fps each but the viewport for final renders and even complex physics baking can be accelerated by up to 5x or more and setting iC4/iC8 priority to high in the taskbar gives an additional 2-3x speed.
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By Ascensi - 3 Years Ago
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Is the ability to mirror expressions and mesh in Edit Motion Layer going to be available to CC4? I've been trying to find out about this, if it's a bug or just hasn't been implemented yet.
Also GoZ seems to be broken using Facial Profile Editor, (maybe just for HIK Characters) it won't allow the morphs to return to CC4, it states that the Facial profile editor must first be enabled, but it is..
I tried GoZ, All, & Visible and also selecting the character root in the scene view and selecting meshes individually - same issue.
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By TonyDPrime - 3 Years Ago
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I'm seeing a SkinGen issue where if you activate it, say for adding detail to face, when you deactivate it, it will reset Normal/Bump to a default state (texture/settings), undoing any work you may have done on Bump/Normal up until that point.
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By JasonWynngard - 3 Years Ago
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Didn't see a place to start my own topics. OK, now the following, I communicated to support several days ago. I'm posting here in hope of a miracle cure faster.
Out of the blue, CC4 ceased showing any and all my content. For everything, the error message is: "Not found any content in Update filter" and nothing I do brings it back. I can open previously done projects, saved new characters, and one CC3 bare model. That's via FILE and finding it. My theory was to do a Windows 11 system restore-BUT- following Windows direction, I deleted previous restore points (though I have never manually created one) so that route is closed to me too. I'm 100% new to Win11, having gotten a new laptop very recently to replace my trusty old Windows 7 Ultimate. As more and more software would only run under Windows 10/11. All I want is to have my content back. How do I manage to do so?
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By Peter (RL) - 3 Years Ago
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JasonWynngard (8/28/2022)
Didn't see a place to start my own topics. OK, now the following, I communicated to support several days ago. I'm posting here in hope of a miracle cure faster.
Out of the blue, CC4 ceased showing any and all my content. For everything, the error message is: "Not found any content in Update filter" and nothing I do brings it back. I can open previously done projects, saved new characters, and one CC3 bare model. That's via FILE and finding it. My theory was to do a Windows 11 system restore-BUT- following Windows direction, I deleted previous restore points (though I have never manually created one) so that route is closed to me too. I'm 100% new to Win11, having gotten a new laptop very recently to replace my trusty old Windows 7 Ultimate. As more and more software would only run under Windows 10/11. All I want is to have my content back. How do I manage to do so?
Hi Jason
I'm assuming you have clicked Refresh in Content Manager?
If so and the problem continues, it might be worth you restoring your Content Manager database to the default and let the database rebuild. This should display all your content.
Please see the FAQ page below for instructions.
https://kb.reallusion.com/Product/53044/How-do-I-restore-the-Smart-Content-Managers-database-to-the-default
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By 4u2ges - 3 Years Ago
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"Not found any content in Update filter"
I am sure it has been checked by support, but just in case...
This specific message would ONLY come up if you tick Update filter.
If it is, then just switch filter to All, and all would come back.
Otherwise it only shows items which need an update!
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By DoronT770 - 3 Years Ago
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Pressing undo in mesh edit to an attached object (let’s say the beard) shows the entire face mesh
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By fernando.olivera.raya - 3 Years Ago
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CC4.02 crashing when importing character from Blender.
Hi! Just before updating to CC4.02 I had no problem importing into CC characters and assets previously modified in Blender.
Right after the update, CC is not able to handle any fbx from Blender and it crashes during the process (FYI I'm using the official bridge plug-in). So the files that used to work are no longer supported.
Timing couldn't be worse because the deadline of my project is around the corner.
Any advice? Thanks!!!
Not sure if this is the right thread...
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By ZoeKat - 3 Years Ago
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I updated CC4 to CC4.1 and for the life of me I can't figure out why it has the CC watermark on the character I've created. All the assets are bought and I even removed everything but still the watermark remains. I've now decided to uninstall it and reinstall (which it's just doing).
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By animagic - 3 Years Ago
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ZoeKat (9/30/2022)
I updated CC4 to CC4.1 and for the life of me I can't figure out why it has the CC watermark on the character I've created. All the assets are bought and I even removed everything but still the watermark remains. I've now decided to uninstall it and reinstall (which it's just doing).
I had the same problem, but engaging Help => Activate Purchased Items removed the watermark. If you then save the character, the watermark will be gone the next time you load it.
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By animagic - 3 Years Ago
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As a follow up, the issue is with the Headshot 1000+ Morphs, some of which are not recognized as purchased in CC 4.1.
So whenever you use those morphs (which are shown in purple), you will get a watermark. Help => Activate Purchased Items resolves this, but it seem that you have to do that every time.
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By Victor.Soupday - 3 Years Ago
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Got the same problem: Watermarks on most of my characters.
I uninstalled the Headshot 1000+ morphs pack, and the skin gen tool pack, completely and then re-installed them and I haven't seen the watermark return... so far.
Edit: Can (I think) confirm: I restored a character from a backup that had the watermark and it didn't have it after the re-install of the two packs above.
Edit 2: I also updated all the packs that had an update.
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By MilesV - 3 Years Ago
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Uninstalling and re-installing Headshot 1000+ morphs pack removed most of the watermark issues for me. But loading my custom characters and using custom morph sliders still cause a watermark. I uninstalled and reinstalled all content packs but that did nothing. My custom morphs that I made in blender show as purple sliders and give me the watermark.
Has anyone found a fix for this?
I'm going to create some new custom morphs tonight and see if I get the watermark.
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By Tigernaut - 3 Years Ago
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CC4 New Update 4.1 also created the same problem to me: Watermarks on all of my characters.
I can't export my characters anymore..
"Activate Purchased Items" didn't remove the watermark for me.
Any official fix or reply about this yet?
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By animagic - 3 Years Ago
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Looks like we need a CC 4.1 Issues thread.
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By luke (RL) - 3 Years Ago
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Sorry everyone, this is our fault and we will release a patch as soon as possible. Before the official fix release, please try to use "Activate Purchased Items" to see if the watermark is still there.
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By Palmamultimedia - 3 Years Ago
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I'm getting the watermark on some of my characters even though all of the content is either paid for or my own. Tried activate all etc but I get 'No unpurchased items exist ...'
VERY frustrating to happen in the middle of a project!!!
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By wires - 3 Years Ago
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Palmamultimedia (10/3/2022)
I'm getting the watermark on some of my characters even though all of the content is either paid for or my own. Tried activate all etc but I get 'No unpurchased items exist ...'
VERY frustrating to happen in the middle of a project!!!
In the Content Manager uninstall the Headshot 1000+ pack and then reinstall it, that should solve the issue until RL get the mess sorted out.
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By Palmamultimedia - 3 Years Ago
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Hi, thanks for the response.
As a matter of interest to others, I uninstalled them and others but still got the watermark until closing and re-opening program.
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By wires - 3 Years Ago
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Palmamultimedia (10/3/2022)
Hi, thanks for the response.
As a matter of interest to others, I uninstalled them and others but still got the watermark until closing and re-opening program.
Good to know that you can continue being creative. :cool::smooooth:
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