Please can you tell us which graphic card you are using? 

Do also make sure your graphics drivers are up to date as this problem can occur with outdated drivers.

Hi RL

 The Graphics card is an Nvidia GeForce GTX 970.
Drivers are up to date  - I do not use the specialist game drivers.

Home Built in Coolermaster ATX case with GigabyteGA-Z170X-GAMING 7 MoBo, i7-6700 @ 3.4 Ghz, Asus GeForce GTX 970 Graphics Card, 32GbDDR4 RAM, twin HD monitors, Huion H610 Pro Graphics Tablet, Kinect v2, LogitechWebcam, Win 10 64 Bit OS

Hi mtakerkart

I do not understand your message, could you please clarify?

You say you uninstalled all CC versions - so far so good - I understand.
You then say 'after installing patch 2.01'  but did you install the patch when there were no CC versions on your system?
You then say 'it doesn't launch' But what is this 'it' that does not launch?

You say lastly 'after releasing the pre-release it works now. ' I am guessing that is the Charactor Creator (CC) 2.01 for iClone 7 pre-release version?

I don't know if you installed the patch in this version or another version.

Indeed I find my Charactor Creator (CC) 2.01 for iClone 7 pre-release version is actually labelled Character_Creator_2_for_iClone7Pre.
RL are going out of their way to confuse this issue. Again - please make it clear which versions you are talking about and what you did when. I would be grateful.

@SeanMac

After removing all CC version :

-I reinstall CC 1.5
-reinstall CC2.0 wich open when starting it
-reinstall patch 2.1 but when I try to start nothing happen
-reinstall the pre-release CC and this one open when I start it.

I'm on windows 10 , Geforce 1070 , DX12 drivers ,16gig Ram.

Hi mtakerkart
Thanks for that.
I have finally managed to get the CC 201 pre-release up and running. There are many download possibilities and whoever runs the database has not linked all the possibilities together so as to update all when necessary. They are not synchronised.

I finally chased down the correct version and installed that. without installing the patch in the same package.

It has been one helluva week. I am exhausted.

Home Built in Coolermaster ATX case with GigabyteGA-Z170X-GAMING 7 MoBo, i7-6700 @ 3.4 Ghz, Asus GeForce GTX 970 Graphics Card, 32GbDDR4 RAM, twin HD monitors, Huion H610 Pro Graphics Tablet, Kinect v2, LogitechWebcam, Win 10 64 Bit OS

I'm getting the same exact issue. I've tried uninstalling and re-installing. Any help would be appreciative, since I paid a lot for this.

The Pre-Release does not have an installer. You need to have CC 2.01 fully installed, unzip the Pre-Release files and run CC using the exe file in the BIN64 folder.


Gerry

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System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.