I am creating an animated sequence with a character working at a desk and I want to use a voice-over to describe what she is doing. I have 2 problems...

1) How do you add a general voice-over track rather than a lipsync audio track for a specific character in CTA3? The only way I can think of doing it where I can see the audio waveform for editing, is to add another character off stage and apply the narration track to them. Is this the best way?
2) Whether I add the Wave file narration track to a character, import it to Sound FX1 or import it to the Music backing track, when I break the audio track 2 things happen, first if it is applied to a character, I lose all the waveform zig-zag lines from the audio track... and then for all ways I import the voice-over, the audio does not play at all, either before or after the break???? Surely this can't be right. Am I missing an important step here?

This is driving me nuts! Please can someone help.