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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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superkerni (12/10/2019)
Hello Werner, Hello Peter,
the same problem. I`m owner of CT8 pipeline, CC3 pipeline and Iclone 7.
Headshot, i bought it for 129$.
Where is the fairness ?
greetings from Germany too Wolfgang
Just to reiterate, If anyone thinks they paid more than they should for Headshot, then please contact Customer Support who will be able to help resolve any pricing issues.
Peter
Forum Administrator www.reallusion.com
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superkerni
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superkerni
Posted 7 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 66,
Visits: 252
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Hello Werner, Hello Peter, the same problem. I`m owner of CT8 pipeline, CC3 pipeline and Iclone 7. Headshot, i bought it for 129$. Where is the fairness ? greetings from Germany too Wolfgang
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rosuckmedia
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rosuckmedia
Posted 7 Years Ago
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Group: Forum Members
Last Active: Last Year
Posts: 3.2K,
Visits: 4.8K
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Hello, Werner,
I did not receive this mail, I have the complete Pipline.
CT8 Pipline, CC3 Pipline, 3DxchangePipline. (German Version)
So I paid too much too.
Greeting Robert
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Postfrosch
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Postfrosch
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 6.9K,
Visits: 18.4K
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Anyway, a big thanks to Reallusion for the 'loyalty'-discount on Headshot. Rewarding loyalty is the right thing to do, if you'd ask me.
Yes, I agree with that,
Unfortunately, this "loyalty offer" came! never with me.
(Probably not with many other users)
The one Ct8 pipeline, Icloene 7 or CC 3 must have bought shortly before the release of the headshot plugin,
to get the offer of $ 99 was probably not crucial. Duchess has acquired her programs 2015-2018
and still get the $ 99 offer. (Thanks to Duchess for this information)
I bought these programs at the same time (probably at about the same time) and did NOT receive this offer
And no the mail was NOT
- in the Spam folder
- deleted or swallowed by the antivirus program
I get all emails with advertising from RL - these are not.
I have the headhot plug-in shortly after its publication
for the reduced membership price of $ 129 (for lack of another offer) purchased and included.
The amount has already been deducted from my account.
A contact with the support was therefore no more bring. Have just paid $ 30 too much (like some others)
Thus, this topic is also worked out and eaten for me.
A stale taste, which I will remember, but remains
Greetings from Germany
Postfrosch
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Jerome V
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Jerome V
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 30,
Visits: 280
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Peter (RL) (12/2/2019)
To clarify, the special $99 offer was for those who had purchased iClone 7 and/or Character Creator 3 Pipeline and who also purchased CrazyTalk 8 Pipeline. This offer was made because many iClone and Character Creator users purchased Crazytalk 8 Pipeline to transfer heads to iClone. This was a good will gesture for those users who now wished to switch to Headshot.
So if you are a user who had purchased iClone 7, Character Creator 3 Pipeline AND CrazyTalk 8 Pipeline before Headshot was released, then you should be eligible for the $99 offer.I'm glad I read this before I purchased Headshot, since I qualify for the $99 offer! It's a nice offer after having invested so much in these Reallusion pipelines over the past 10 years. It feels like the CrazyTalk pipeline will be discontinued in the near future, after all, it has basically been replaced by Headshot + CC3, at least in the eyes of many CrazyTalk users. I wonder if Reallusion has said anything about a possible discontinuation of CT8 recently. So far, Headshot seems to improve the workflow of custom facial modelling considerably compared to CT8, especially since it has an option to create custom hair models; something that CT8 didn't have, which made CT8 almost useless for me, unless I needed to create and animate a completely bald model. Adding hair to CT8 models in iClone never worked for me, and I didn't have the budget to purchase additional hair assets, so I'm pretty excited about Headshot right now (which is just in time, since I was about to move to other developers for 3D modelling and animation of faces!). Anyway, a big thanks to Reallusion for the 'loyalty'-discount on Headshot. Rewarding loyalty is the right thing to do, if you'd ask me. Jerome
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Peter (RL)
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Peter (RL)
Posted 7 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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nealtucker (12/3/2019)
I have found Realusion a fair-minded bunch, so if anyone has a genuine query I would recommend contacting support.
I had a misunderstanding with a special offer purchase not too long ago so I explained what had happened, they looked into it and as a goodwill gesture they said would honor the offer I was after.
I was so pleased and they gained my respect for the way they treated me as a customer.
N. Thanks for sharing your good experiences with Support. :)As Neal says, please contact Customer Support if you have any concerns about the Headshot offer or the price you paid. They will be able to help you.
Peter
Forum Administrator www.reallusion.com
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nealtucker
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nealtucker
Posted 7 Years Ago
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Group: Forum Members
Last Active: 4 Years Ago
Posts: 209,
Visits: 1.3K
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I have found Realusion a fair-minded bunch, so if anyone has a genuine query I would recommend contacting support. I had a misunderstanding with a special offer purchase not too long ago so I explained what had happened, they looked into it and as a goodwill gesture they said would honor the offer I was after. I was so pleased and they gained my respect for the way they treated me as a customer. N.
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View my latest Iclone project THEY ARE HERE Renegades versus the overlords 
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duchess110
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duchess110
Posted 7 Years Ago
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Group: Forum Members
Last Active: 6 Years Ago
Posts: 2.0K,
Visits: 15.5K
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I purchased Crazy Talk Pipeline back in December 2015
iClone 7 purchased in June 2017
and Character Creator 3 Pipeline Extensions purchased in September 2018
Duchess Designs Store
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toystorylab
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toystorylab
Posted 7 Years Ago
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Group: Forum Members
Last Active: 2 days ago
Posts: 4.6K,
Visits: 29.9K
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Postfrosch (12/3/2019)
Can not change that anymore is just like that (even if it annoys me)Are you sure?? I would take contact with Customer SupportBecause you ARE eligible for the $99 offer...
Toystorylab on Vimeo :  Crassitudes (my "Alter Ego") on Youtube: 
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Postfrosch
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Postfrosch
Posted 7 Years Ago
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Group: Forum Members
Last Active: 3 Years Ago
Posts: 6.9K,
Visits: 18.4K
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Hi Pieter (Toystorylab)
Congratulations on the real bargain
Headshot and 1000 Morphs for the price of $ 99
Unfortunately, I only got the part for a member special super bargain price (they save $ 70) from $ 129 and bought it as well. (how do most of the users ??)
Can not change that anymore is just like that (even if it annoys me)
I was surprised that there was no Earlybird offer. The headshot plugin was there from one day to the next (just in time for the November announcement)
Now I have only two questions:
The Treadopener "Sonic7" or "Duchess 110" has bought IClone 7 or CC3 Creator pipeline and CT8 pipeline shortly before the appearance of the "HeadshotPlugin" (which according to Peter (RL) the requirement for this price of $ 99 and the link in the user account was)? (I have IC 7 / CC 3 Creator pipeline and CT 8 pipeline)
If not - why did you get this link into your user account?
So as I said, that's only interest, because I can not change it anyway
Greetings from Germany
Postfrosch
PS: Thanks to Peter (RL) for the information on this link button in the user account and who was entitled to receive it
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