It was just announced at some Reallusion Road Map event, even Gerry or whatever his name is said 'That's Interesting'. Or put it this way, 3D Exchange wasn't listed in the road map.

Character Creator still crashes, I am just getting refund, they still haven't replied to my support requests from Monday, so I told them they should focus on support as it makes them a horrible company. If I have to pay more for support fine, but to wait 3 days is not timely.

I just spent 4 hours watching Microsoft update my system, the whole time trying to redirect asteroids with my mind to Seattle. If they ever put a 'Don't Turn Off Your Computer', right next to it should be an 'Abort this update, I don't want it'. Come home and want to work a little on my stuff after working for my day job all day, and I have to watch Windows Update and no way to stop it.

I am going to bed, I got up at 3 yesterday and now it is almost 3 today.




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I just uninstalled and requested a full refund since I found one of the products I bought is being discontinued (3D Exchange).
I paid extra to get it, but Character Creator 3 will replace 3D Exchange

That's rubbish.
3dx will probably expire when IClone 8 appears.
Charcater Creator 3 will NOT replace 3dx.
It looks like you will need to stand alone in CC 3 but you will not need 3dx. Since the CC is only responsible for avatars you would need to replace 3dx already import and export functions in IC 7. However, these will not come before the release of IC 8
Postfrosch

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I just uninstalled and requested a full refund since I found one of the products I bought is being discontinued (3D Exchange).

I paid extra to get it, but Character Creator 3 will replace 3D Exchange, and I can never get 2 of the 3 programs installed.

Thanks to everyone who tried to help me; I know it isn't your fault I am frustrated with Reallusion, so I apologize for being rude.

I had already said I wasn't going to buy any more products until they had a phone number, then I violated my own rules and bought it because I thought it looked neat, but a company that doesn't warn me a product I am paying extra to get is going to get discontinued, I don't trust.






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It got further this time, but now it says 'Failed to load file', then stopped responding and Windows closed it (I didn't even have to use Task Manager), or it closed itself.

I was just about to offer you a tenth of 1% out of my second million if I ever make it, but this just might not be meant to be for me.

My list of projects is already at about 12, so I may have to wait. Although the scene that loads with the rafters at the beginning of IClone is exactly what I need for a bit I already have written.
I have a character named Mousse (like hair gel) but his nick name is Stand Up (because his hair sticks straight up) but he thinks he is a stand up comic.
He says 'A giraffe walks into a bar', just as Geoffrey (Toys R Us Giraffe hit a rafter and a ding plays).
Not sure about why these products are not installing for me; when I used to play pool for a living (two lifetimes ago), a friend of mine used to call me Schleprock; the character on the Flintstones who always had a dark cloud above his head. It would be sunny everywhere else, and above him storms.
That is kind of my luck sometimes. I still haven't heard from Reallusion; you should send them an invoice.




Creator of the free website:
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A Free Online Text Based Image Editor

If the demo scene utilized "Global Illumination" (GI) that could well be the reason for it being dark.

There are a couple buttons near the top-right portion of the screen to turn on GI.  I don't have a screen shot handy (and I'm not sitting at my fun computer), otherwise I'd send a picture because it is easy to draw arrows and circles on pictures.

---

iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

Ok, I am updating my driver now.
Could this explain why I thought a few of the demo scenes were kind of dark and dreary. I wasn't as impressed as I had been on some videos I watched about it once I saw it on my computer.

I will post the results, I have to start installing I Clone 7. Luckily at my day job I am watching software uninstall, good for multitasking.


Creator of the free website:
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Thank you very much for that explanation, now I understand. I always hated the 'For Dummies' title, but the explanations were usually the best.

This is my favorite joke about tech support:

A helicopter was flying around above Seattle yesterday when an
electrical malfunction disabled all of the aircraft's electronic
navigation and communication equipment. Due to the clouds and haze
the pilot could not determine his position or course to steer to the
airport. The pilot saw a tall building, flew toward it, circled, drew
a handwritten sign and held it in the helicopter's window. The sign
said "WHERE AM I ?" in large letters.

People in the tall building quickly responded to the aircraft, drew a
large sign and held it in a building window. Their sign said, "YOU
ARE IN A HELICOPTER." The pilot smiled, waved, looked at his map and
determine the course to steer to SEATAC (Seattle/Tacoma) airport and
landed safely.

After they were on the ground, the co-pilot asked the pilot how the
"YOU ARE IN A HELICOPTER" sign helped determine their position. The
pilot responded, "I knew that had to be the MICROSOFT building
because they gave me a technically correct but completely useless
answer."


Creator of the free website:
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A Free Online Text Based Image Editor

If my system is not 'Optimized' than it is because I have updated my system and Reallusion hasn't

Exactly, RL has not updated
IClone 7 was released in July 2017. Nivide 900 series cards are up and running.
The higher the number the better
I also had Nividia 970 running at this time.
It worked fine (after I had the latest driver installed)
The 900 series of Nivida running has been recognized by IClone /, CC and so on

But if you still drive with the driver of the first installation,
then it is more than likely that the driver is no longer up-to-date.

IC needs the newest driver. The year 2016 is outdated.
Postfrosch
PS: that was the last help attempt on my part.

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My drivers quit for lack of payment. I don't know how to review a driver.

When programmers have a hardware problem we point and say 'Change the light bulb, that is a hardware issue.'

Creator of the free website:
PixelDatabase.Net
A Free Online Text Based Image Editor

(resume unpleasantness, apologies)
No you are missing the point. I don't design my system around 1 piece of software.
If it isn't going to install, then I will get my money back.
The specs in the link you sent said NVidia 600 or higher. I am not a math expert, but I am pretty sure 950 is higher than 600.
According to Wikipedia:
The 600 series was released in 2012, and the 900 Series in Feb. 2016.
If my system is not 'Optimized' than it is because I have updated my system and Reallusion hasn't

If there is more to the story, I don't care.
My issue is with their support, not you, but you are defending them and blaming me for their software not installing, than I have to take offense.
$600 is enough I would expect the software to install.
(resume pleasantness).

Thanks for replying





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