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iclone wait times for loading content and projects is huge waste of time

Posted By rampart 12 Years Ago
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iclone wait times for loading content and projects is huge waste of...

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rampart
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rampart
Posted 12 Years Ago
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I just loaded iclone, then I loaded a half done 3.3 minute video project. It took 2-1/2 minutes for it to load. I loaded one additional avatar character and it took 54 seconds.

This is really totally unacceptable performance. Yes, I am running the 32bit version on my 64bit machine. I am using SAPI 5 voices I bought through RL and they will not run 64bit. Still, when I have run 64bit there has not been a noticeable difference.

I have my settings at 4x and 2048x2048, which I is probably reasonable.

We really need some solid information from iclone about ways to improve performance, and RL might want to look at code solutions from their side that improve performance.

I'm being nice, but I do realize alot of days I put off working with iclone. I just can't abide the slow response times for working with it.

The crazytalk is pretty good. I load in a voice script and work with image a bit and have a complete project done very quickly. I realize it is 2d and naturally it doesn't have as responsive an audience as iclone, but it is so much faster. It is much better on my demeanor to use 2D. Talking to myself...I guess that may be the way I should go, if RL can't help us to increase iclone performance.

Peter and the iclone support team as always been very helpful to me. I am beyond exasperation waiting on iclone content to load. Hopefully, RL won't view me as a big complainer. I hope they can see their way clear to help us all with changes in iclone efficiency or make some efforts to provide us some workarounds to help.







prabhatM
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I could never decipher this ICLONE message :

"Insufficient Disk Space on Drive C. ICLONE needs minimum 2268 MB to execute properly...( Not exact but pretty close ).."

I was surprised because my drive C had more than 200GB free space !!

justaviking
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rampart (1/15/2014)
I just loaded iclone, then I loaded a half done 3.3 minute video project. It took 2-1/2 minutes for it to load. I loaded one additional avatar character and it took 54 seconds.

Generally speaking, the duration of the project will have very little impact on the size and the loading of the project (someone please correct my if I'm wrong).  By far the biggest factor should be the contents of that project.

A 10-second long project with 800 props and 50 avatars will load a lot more slowly than a 10-minute clip of Chuck walking around on a terrain with one tree.

QUESTION:  Is it only iClone that gives you grief?  Does MS Word open quickly?  Is Internet Explorer quick?  How about launching iClone without loading a project, is that fast too?

Hmm... dumb theory... If you have a bunch of iClone project assets on a second disk (HDD), could it be running very slowly for some reason?  I would love to see your Crystal Disk Mark results for all the disks in your system.  Maybe we've been looking in the wrong place???



iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD

animagic
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Well loading times are related to the size of the project and not so much the length in time, but they seem to have gotten longer with later versions of iClone. An empty project will load quickly enough for sure as is to be expected.

It's the converting data part (or whatever it's called) that is confusing and takes a long time. What is there to convert, if it has already been saved once in the iClone version you're currently running?


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

rampart
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Viking

Crystal disk mark

c: 96% - 114/119 GB
----------Read M/B-----------Write M/B------
Seq-------257.4--------------166.3
512K------225.2--------------113.9
4K--------25.83---------------55.17
4K QD32--28.77---------------74.74

E: 80% - 749/931 GB
----77.01------75.68
----39.45------56.49
----.681-------1.678
----.723-------1.276

I hope these help they mean zip to me.

I did get a boat load of malware downloading the program.

Getting ready to restart, hope I got it all. :w00t:



colour
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"It's the converting data part (or whatever it's called) that is confusing and takes a long time. What is there to convert, if it has already been saved once in the iClone version you're currently running"

I've posted that several times, Job, without a logical Reply. :unsure:

Not only do Projects Data Convert, some Templates do, as well.

As an aside - IMO, the iC5 increased Timeline to 15 minutes is a mistake, in that it can lull an inexperienced User into happily banging-out a 15 minute Project,  finding that eventually it won't Open.

-----------------------------------------------------------------------------------------

      REALLUSION FORUM ANNUAL PINHEAD COMMUNITY PROJECTS.

       New Pinhead Website & Project to be announced in September 2015

-----------------------------------------------------------------------------------------


 


animagic
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colour (1/15/2014)
I've posted that several times, Job, without a logical Reply. :unsure:

Not only do Projects Data Convert, some Templates do, as well.

Peter, I knew I had read it before... A logical answer?...:crazy:

Anyway, we have now established sufficiently that it's not just rampart who has this problem.

Shall we keep this thread for discussing as it has a more descriptive title?


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animagic
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To respond to your comment in the other thread, iClone definitely uses multiple cores if they are available. In my setup, both CPU and GPU are used for preview as well as rendering. In fact, I  have no complaints about render speeds, but load times for projects are problematic.


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prabhatM
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colour (1/15/2014)


As an aside - IMO, the iC5 increased Timeline to 15 minutes is a mistake, in that it can lull an inexperienced User into happily banging-out a 15 minute Project, finding that eventually it won't Open.


RL advises users to keep the projects small. It just does not tell people " how small their project should be".
Is it so difficult for a programmer to warn the user that he is about to reach the project threshold while working or saving a project?

A simple message like :
"YOU ARE ABOUT TO CROSS THE THRESHOLD OF YOUR PROJECT. DO NOT ADD ANY MORE OBJECTS OR SAVE TO THE YOUR PREVIOUS FILE"
Could save a user much of heart burn.
If the programme can't offer this message on real time, it could offer while saving incrementally. This will allow the user to decide if he must save the project further or not.

But Iclone happily saves the project of any size then merrily decides to open the project or not.

I had stopped complaining after I saw a message that the drive C has insufficient space, Iclone needs 2066 MB space to operate.....while my drive had more than 200 GB free space !

Forensically, it indicated a lot about the file and memory management issues of the programme. Earlier I had raised issues about the naming of the files in image sequence rendering and how it could create havoc in a production environment. But I never saw any acknowledgement or rectification in any of the subsequent updates. Then I realised the team needs challenges on exciting features, not basic housekeeping updates.

I had rightly percieved these issues as major "risks" while evaluating the programme. I happily watch Iclone grow from the sideline, but develop a lump in my throat when asked to recommend it for inclusion in the production pipeline. I know I can't rush Iclone. So I decided to wait and watch it grow.
justaviking
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animagic (1/15/2014)
Well loading times are related to the size of the project and not so much the length in time, but they seem to have gotten longer with later versions of iClone. An empty project will load quickly enough for sure as is to be expected.

It's the converting data part (or whatever it's called) that is confusing and takes a long time. What is there to convert, if it has already been saved once in the iClone version you're currently running?

First - About the malware... I am so sorry.  I should have taken the time to link you to a reliable site.  The tool itself is clean, but some download sites are deceptive.  They often have a lot of "fake download buttons" and it's hard to tell what's an advertisement, what is a link to malware, and what is the correct download button to use.

Speaking of malware, not that you'll trust my recommendation right now, but Maleware Bytes is a highly regarded tool.  It has a free version.  (The free version runs only on demand, meaning after you've been infected, while the paid version provides continuous, proactive protection.  I run the free version anytime I suspect I went to a bad place.)  You can get it directly from their web site:  Malwarebytes.org

 

ABOUT THE DISK SPEED RESULTS:

I translated the numbers into "how many times faster your SSD is than your HDD":

3.3x2.2x
5.7x2.0x
37.9x32.9x
39.8x58.6x

A very short description of the numbers are:

  • Sequential read/write - This is similar to reading/writing a nice large file on a freshly defragmented disk
  • Random read/write 512KB - I think this is similar to working with a large, but somewhat fragmented file
  • The last two rows row simulate working with lots of small files, and you can see the stunning difference in your two drives... nearly sixty times faster on one measurement.

In the very best scenario, your HDD is still only half as fast as your SSD.  So whatever problems you're having with iClone, it would only be worse without your SSD.

MORE ANALYSIS:  Both your SSD and HDD values seem somewhat on the low end to me, but not horribly bad.  I have one HDD that gets values similar to yours, but I have newer ones (3TB) that are much faster (though still way below my SSD).  My SSD is faster than yours, overall, but you win on the random write (4k).  It's hard to find any SSD that wins on all the benchmarks, so it's always a tradeoff (but for consumers it is splitting hairs, but if you're running a large database or hosting a website then you'd need to shop more carefully).

BOTTOM LINE:

I do not believe your slow load times is caused by your disk drives, and most certainly not caused by your SSD (which is 2x to 58x faster).

For the performance problems, we need to look elsewhere (very likely at iClone itself, based on comments by others).  But I can understand your frustration with the 128GB SSD filling up too quickly.



iClone 7... Character Creator... Substance Designer/Painter... Blender... Audacity...
Desktop (homebuilt) - Windows 10, Ryzen 9 3900x CPU, GTX 1080 GPU (8GB), 32GB RAM, Asus X570 Pro motherboard, 2TB SSD, terabytes of disk space, dual  monitors.
Laptop - Windows 10, MSI GS63VR STEALTH-252, 16GB RAM, GTX 1060 (6GB), 256GB SSD and 1TB HDD




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