Hi I'm new here I have purchased crazy talk standard edition and I have two issues

stoping me from using crazy talk animator all the other buttons are working fine except

One particular Menu bar see image URL

http://www.reallusion.com/crazytalk/Animator/help/animator/Images/Puppet_Concepts_08.jpg

all seem to be disabled only music icon button works for some odd reason here is a picture of the menu above which I'm referring to menu see image of menu URL above only music icon button works the rest of the buttons on that menu do not work they are all greyout disable for some reason


And number 2 I don't have this menu option also please see image below it's totally missing from my crazy talk The preset and mask menu not there at all


http://www.reallusion.com/crazytalk/Animator/help/animator/Images/Slider_Motion_02.jpg


Please help me out