Today, I purchased the Horse & Tack theme pack and the Fantasy hair Vol. 1 & 2.  Why was the place to enter the 10% discount for completing the survey missing?  That was supposed to be good til October 31.  I went through with the order thinking there would be a place to put the code further in the process, but there was not?

Is this some sort of error and am I not entitled to this discount?

Alley

Hi, alley

You can't use this coupon for purchase as a result of system error.
The web team has fixed the problem.
Please try again and let me know if you still get trouble with that.

Thanks
Visconti

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Visconti
Forum Moderator

Reallusion, Inc.
https://forum.reallusion.com

I already purchased.  Is there a way for me to get the $6.98 cents back?

Alley

Hi, Alley

Glad to hear that you have purchased the horse pack successfully.
It's a beautiful and "big" (file) pack!

As to "partial refund"...of course...
This is a minor setting issue and we've fixed. thanks for your information. Please do us a favor to send over your order ID to "esales at reallusion dot com" and our sales team will assist further with this special discount.

Thanks
Visconti

______________________________________________________

Visconti
Forum Moderator

Reallusion, Inc.
https://forum.reallusion.com

Thank you, I will do that.

And let me add those horses are absolutely beautiful.  A great addition!!:D

Alley

Hi, Alley

Thanks for the comments.
We are looking foward to seeing the horses in your videos too.

Thanks
Visconti

______________________________________________________

Visconti
Forum Moderator

Reallusion, Inc.
https://forum.reallusion.com

Just to let you know the discount was sorted out and I got it.

Thanks.:)

Alley

It's good to hear you got it sorted out. Hope you are having fun with the new pack. :)

                                                                

Peter
Forum Administrator

www.reallusion.com