Smart Content manager - failed to connect to the local database

Author	Message
k.iliadis	k.iliadis Posted 2 Years Ago
Junior Member Group: Forum Members Last Active: 2 Years Ago Posts: 2, Visits: 13	Hi i have downloaded the trial versions on most of the products but i have this problem all day and cannot find ANY solution can you please help me? when i start ANY software (for example iclone) i get this message in the content manager : Smart Content manager - failed to connect to the local database please restart the content manager or contact support i have Disabled firewall and ALL of the security programs and nothing! i thought maybe it is a problem with activating but THERE IS NO TOPIC how to activate a TRIAL version any help please to use this software at last??? thank you 76% of original size (was 664x19) - Click to enlarge

Peter (RL)	Peter (RL) Posted 2 Years Ago
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	Hi... Sorry to hear you are having problems with Smart Content Manager. Did you have any problems creating and logging into your Reallusion Account or in the Reallusion Hub? If you are signed into your RL account and in the Hub and still have problems with Smart Content Manager, then I would advise contacting Support using the link below. They should be able to help you resolve the problem. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html Peter Forum Administrator www.reallusion.com

rafael_250721	rafael_250721 Posted 2 Years Ago
New Member Group: Forum Members Last Active: 2 Years Ago Posts: 1, Visits: 12	I am having the same problem, and all the products are ativated and all the firewall, and security programs as well. I am in touch with Reallusion support for more then a month and until now the problem persist. I have re-instal the program many times but nothing happen to connect to the smart content manager. Someone have resolved this problem?

renzilmonteiro999	renzilmonteiro999 Posted Last Year
New Member Group: Forum Members Last Active: Last Year Posts: 1, Visits: 4	Hey did you find the solution to this problem? I am having the same issue

gmiluis31	gmiluis31 Posted Last Year
New Member Group: Forum Members Last Active: Last Year Posts: 1, Visits: 3	tengo el mismo problema

Peter (RL)	Peter (RL) Posted Last Year
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	gmiluis31 (7/30/2024) tengo el mismo problema Please try resetting your Content Manager database as explained on the page below. However, if this doesn't help, please contact Support as I advised previously. https://kb.reallusion.com/Product/53044/How-do-I-restore-the-Smart-Content-Managers-database-to-the-default Peter Forum Administrator www.reallusion.com

sakthikumaran1410	sakthikumaran1410 Posted Last Year
New Member Group: Forum Members Last Active: Last Year Posts: 1, Visits: 3	hi, I hope your issue is fixed but i came through this same situation and i got my problem fixed ..if it is not useful for you somebody will find helpful I'll attach the screenshot below. 76% of original size (was 664x19) - Click to enlarge cc4 content manager general installation