iClone 8.4, 8.41 and 8.42 Official Issues Thread

Author	Message
Peter (RL)	Peter (RL) Posted Last Year
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	unity_188240 (2/6/2024) Just updated to 8.4 after having worked on 8.3 and now 8.4 no longer loads. Barely goes to splash page for 5 seconds until it closes. Working on a time sensitive project and made the mistake of updating. Any help would be appreciated. Thanks in advance Hi... This issue is often related to graphics drivers. Please check with Nvidia for latest drivers and update if available. However, if the problem continues, please contact Support using the link below. Thanks. https://www.reallusion.com/CustomerSupport/UserEx/QSubmit.html?type=product Peter Forum Administrator www.reallusion.com

unity_188240	unity_188240 Posted Last Year
New Member Group: Forum Members Last Active: Last Year Posts: 2, Visits: 13	Resolved! Just needed a graphics card studio update. Thank you!

4u2ges	4u2ges Posted Last Year
Distinguished Member Group: Forum Members Last Active: Last Week Posts: 5.3K, Visits: 16.6K	UVs corrupt for Mesh_Medium sample terrains. Those mesh based terrains could be converted to props, but corrupt UV maps nullify this advantage. Converted props cannot be loaded back after saving. No other maps (such as bump/normal) could be added to enhance terrain appearance. Nor could they be sent to CC for geometry tweaking. Exporting to FBX and importing to Blender immediately revels corrupt UV maps. (maybe there are 2 sets of UV maps and the corrupt one takes over whenever you to try to manipulate props after conversion) Please fix it: https://www.reallusion.com/FeedBackTracker/Issue/Corrupt-UVs-for-sample-Mesh-Medium-Terrains

lnickers_724359	lnickers_724359 Posted Last Year
Junior Member Group: Forum Members Last Active: Last Month Posts: 7, Visits: 143	Hello, I just purchased the iClone 8, CC4 Upgrade. When I add an object to the scene it flies away. This happened from the first launch with no changes and even in new projects. If i quickly add additional objects, they fly away. It only happens on the currently selected object-- so adding additional objects allow the previous object to stop moving. If the camera is selected, it spins and flies away. I cannot use iClone 8.4 because of this. Seems to be physics related because the objects spin as the float out of view. Please help ASAP Bug high priority iClone 8 issue unuseable

lnickers_724359	lnickers_724359 Posted Last Year
Junior Member Group: Forum Members Last Active: Last Month Posts: 7, Visits: 143	hello, I purchased the iClone 8 upgrade. I have iClone 7 with MotionLive, iPhone LiveFace profile, Kinect Profile and several other Addons. Do my existing Addons for Facial Mocap in particular work with iClone 8? I made a significant investment for Mocap and purchased the Pipeline edition of CC3 and also Purchased 3DXchange. I hope, My plugins for mocap in iClone, will work or be freely upgraded. Please let me know if MotionLive, and iphone profile will work with version 8? Nick iclone 7 iclone 8. upgrade iPhone MotionLive

lnickers_724359	lnickers_724359 Posted Last Year
Junior Member Group: Forum Members Last Active: Last Month Posts: 7, Visits: 143	Looking at the properties panel, I can see that the transforms, rotate and position are being updated when the object is selected. if no object is selected the camera's transform is updated-- causing them/it to fly away. Please help.

animagic	animagic Posted Last Year
Distinguished Member Group: Forum Members Last Active: Yesterday Posts: 15.8K, Visits: 31.3K	lnickers_724359 (4/4/2024) hello, I purchased the iClone 8 upgrade. I have iClone 7 with MotionLive, iPhone LiveFace profile, Kinect Profile and several other Addons. Do my existing Addons for Facial Mocap in particular work with iClone 8? I made a significant investment for Mocap and purchased the Pipeline edition of CC3 and also Purchased 3DXchange. I hope, My plugins for mocap in iClone, will work or be freely upgraded. Please let me know if MotionLive, and iphone profile will work with version 8? If you look in RL Hub, you should see the availability of updated plugins. They should have been updated free of charge as far as I know. In the Hub, select iClone 8.x and then look under Add-ons. Available plugins will be there. 76% of original size (was 661x19) - Click to enlarge

flyboyissac	flyboyissac Posted Last Year
New Member Group: Forum Members Last Active: Last Year Posts: 2, Visits: 9	anyone know why my character textures keep turning white?76% of original size (was 661x19) - Click to enlarge

Peter (RL)	Peter (RL) Posted Last Year
Distinguished Member Group: Administrators Last Active: Last Year Posts: 23.1K, Visits: 36.6K	flyboyissac (4/24/2024) anyone know why my character textures keep turning white?76% of original size (was 661x19) - Click to enlarge Check your Render State in either Scene Manager or on the Modify Panel (see below). It may be set to Smooth instead of Normal. If it is already set to Normal, try turning off "Progressive Loading" under Performance in Preferences (CTRL+P). However, if the problem continues, please try updating your graphics drivers as this can also cause display issues. 76% of original size (was 661x19) - Click to enlarge Peter Forum Administrator www.reallusion.com

animagic	animagic Posted Last Year
Distinguished Member Group: Forum Members Last Active: Yesterday Posts: 15.8K, Visits: 31.3K	I've used Merge Project frequently in the past and find a very useful feature. However, lately iClone simply crashes rather than doing the merge, even with simple merges of only a single item, such as a prop or camera. There is an FT entry for that actually: https://www.reallusion.com/FeedBackTracker/Issue/Iclone-merge-projects-crashes-every-single-time. It says "Assigned" so let's hope for the best. 76% of original size (was 661x19) - Click to enlarge