Hi I've updated to iclone 8.4 and character creator 8.4 they do not open. I've tried unsintalling and installing. I've tried logging in and out of reallusion hubn. furthermore, I cannot open previoous projects. PLEASE HELP

It may be an enhancement, but it makes adjustments for reasonable levels much harder. For video screens for example, I use a combination of Glow and Self Illumination, and high Glow levels are just blurring out any text on the screen. If the slider was logarithmic instead of linear it wouldn't be so bad.

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@animagic

I noticed that too the other day, but after comparing Glow behavior with IC7, I figured this might be an "enhancement".

So I created a project with no lights (but with GI enabled) and a couple of cubes in IC7 and maxed Glow map emissive strength to 100 and sRGB enabled (for the right cube).
Saved the project and opened it in IC8. The glow strength was at 100 and visually was the same as in IC7



But then I start cranking glow strength from 100 to 6000 and noticed a huge difference.



RL basically increased GI glow emissive influence/strength at the scene (thought it could also be increased with Glow/Self-Illumination scale)

I do not know why they came up with this particular number (6000).
But they left 100 strength intact for the backward compatibility with older projects I believe.

Glow slider has maximum value of 6000 instead of 100 (Feedback Tracker #11069):

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All default Motion plus clips from "Animated" folder are baked with material track.
This does not cause the problem in CC but in iClone it sure does in some cases.

Like here, her eyelashes are colored dark with diffuse color.
But when Motion plus clip is applied, the color reset to default white :w00t:
I could split and remove material track, but it should not be there in the first place and would sure confuse users.

Hi TacticalSpaceLab

A new trial version has been uploaded, please try reinstalling it and then check if the count of exports and trial days are restored.

Thanks Melvin, the days aren't the problem; it's a short/intensive class. The export quota being zero is the problem. 

I'm having all the same issues mentioned here. Another one for me is that, when using AccuFace, it won't stay in iC8 window. It minimizes, forcing me to bring it back repeatedly. That happens any time I click anything in iC8. But the worse i s the freezes, and/or Not Responding messages. In which case, iC8 recovers on its own, or I have to close the program, come back and again. Repeatedly. This wasn't true before the 8.4 upgrade.

At least with RL, we have a vendor that endeavors to remedy software issues instead of ignoring its customers as too many businesses do these days.


Omen HP17t ck00 -- Windows 11 -- 32GB RAM -- Two 1TB Crucial M.2 NVME Drives -- nVidia Geoforce RTX 3070 -- 11th Generation i9 -- LG 32" QUHD Monitor

Hi z3084585,

We are aware of this issue and will patch the trial version in the next few days.
For installed computers, if you need assistance with expiration of trial days, please report to our customer service system.
We will contact you to arrange.

Trial versions of iClone 8.4 report 0 exports left right from the beginning.  I'm also having the same issue with Unreal Live Link plugin trial.  I'm teaching an intensive class using the trial versions and the upgrade to 8.4 (and lack of archived downloads for older versions) has totally sabotaged progress for the students.