When working in crowd sim pack I cannot attach a prop to a character's hand. Why? I am trying to attach a coffee cup to a character and there is no way in the world to do this. I found the accessory pack and clicked on the male left hand coffee cup, but it puts the cup on the floor away from the character. Even when I move the cup to the characters hand and reposition it to fit like I want, it will not attach or link to the character. What good is an accessory that doesn't attach?

Sim characters assume a Lite status by default. To be able to work with various character's properties you have to switch to Edit mode and when done switch back to Lite for better performance.
You may do it in either Scene Manager or Modify panel.

Starting late last week, iC8 began crashing off and on, no matter whether I was using Motion Live or not. But more frequent when I use Motion Live. I've looked at my system, and it appears I have plenty of memory to work. No surprise because I'm not heavy into animation. I use iC and CC mainly to create book covers, and sometimes ultra brief video greetings or messages. The program just reports that it is not responding, I get a white screen that's translucent. and the not responding message. Sometimes, it corrects itself, before crashing again later. This started suddenly. First, I thought it was due to me downloading and installing Micro$oft's ClipChanp, because for me, MS stuff has a history of doing things I didn't ask it to do.  Like installing without my say so, so-called helpful plugs, changing my configurations etc. So this morning, I uninstalled ClipChamp. Still, iC8 crashes. What about CC4? No issues. I did see that I had a long list of projects listed in the menu (Preference or Recent???), which removed from the list. I know RL recently did an update to iC8, so maybe this is the cause. Right now, I can hardly get anything done due to the frequency of the crashes.


Omen HP17t ck00 -- Windows 11 -- 32GB RAM -- Two 1TB Crucial M.2 NVME Drives -- nVidia Geoforce RTX 3070 -- 11th Generation i9 -- LG 32" QUHD Monitor

@Jason: You can try disabling Environment Reflection in the Preference settings under Real-time Render Options. This has helped me and others as well.

There have also been reports that the latest Nvidia drivers give problems but I believe that was fixed.

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Trial versions of iClone 8.4 report 0 exports left right from the beginning.  I'm also having the same issue with Unreal Live Link plugin trial.  I'm teaching an intensive class using the trial versions and the upgrade to 8.4 (and lack of archived downloads for older versions) has totally sabotaged progress for the students. 

Hi z3084585,

We are aware of this issue and will patch the trial version in the next few days.
For installed computers, if you need assistance with expiration of trial days, please report to our customer service system.
We will contact you to arrange.

I'm having all the same issues mentioned here. Another one for me is that, when using AccuFace, it won't stay in iC8 window. It minimizes, forcing me to bring it back repeatedly. That happens any time I click anything in iC8. But the worse i s the freezes, and/or Not Responding messages. In which case, iC8 recovers on its own, or I have to close the program, come back and again. Repeatedly. This wasn't true before the 8.4 upgrade.

At least with RL, we have a vendor that endeavors to remedy software issues instead of ignoring its customers as too many businesses do these days.


Omen HP17t ck00 -- Windows 11 -- 32GB RAM -- Two 1TB Crucial M.2 NVME Drives -- nVidia Geoforce RTX 3070 -- 11th Generation i9 -- LG 32" QUHD Monitor

Thanks Melvin, the days aren't the problem; it's a short/intensive class. The export quota being zero is the problem. 

Hi TacticalSpaceLab

A new trial version has been uploaded, please try reinstalling it and then check if the count of exports and trial days are restored.

All default Motion plus clips from "Animated" folder are baked with material track.
This does not cause the problem in CC but in iClone it sure does in some cases.

Like here, her eyelashes are colored dark with diffuse color.
But when Motion plus clip is applied, the color reset to default white :w00t:
I could split and remove material track, but it should not be there in the first place and would sure confuse users.

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