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Where has the Smart Gallery Gone?

Posted By videodv 5 Years Ago
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Where has the Smart Gallery Gone?

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gekido
gekido
Posted 5 Years Ago
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submitted a support ticket, but I'll chime in that this happened to me as well. uninstalled and reinstalled multiple times without it reappearing (even nuked all of the reallusion apps just to be sure), which was...very time consuming...but here I am. 

the only thing that fixed it was rebooting. (don't know why I didn't try that before - sigh)

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videodv
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Hi gekido

After rebooting alls been well so far.

Chris.
Yahella
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videodv (3/1/2020)
I open Icone today to fined the smart gallery is not there the same as in character creator looked all over but unable to find it?

It is showing as installed in the hub.

Tried running both as Admin but no show.

Tried reinstalling from the download exe but it says it is allready installed by the hub.

Any ideas?

Chris.




I am going through the same problem.both iclone and cc3 failed to initiate the Smart Gallery. When I went to the help tab and clicked on Technical Support it says:
"Your not Connected" ???

Would that be the problem the program is not connected?

How do you re-connect the software??

This is no fun, it's affecting my business :(

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