Peter (RL) (2/11/2020)
Walt_R (2/5/2020)
First, I want to thank Reallusion for accepting my videos for Reallusion TV.
However, I did notice while watching under Featured Showcase several videos did not play when selected.
The videos are:
Page 1: Fireball XL5 “The Space Immigrants” Part 2 by Walter Rupar
Page 4: the after hours by George Dargus
Page 5: Fireball XL5 “The Space Immigrants” Part 1 by Walter Rupar
Page 7: THEY ARE HERE by Neil Tucker
The above videos get this error message: “An error occurred. Please try again later.”
I checked my videos on YouTube and they play fine. Any ideas as to what’s the problem?
Of those listed there only appears to be one video still with a problem because the link is incorrect. That is:
Page 1: Fireball XL5 “The Space Immigrants” Part 2 by Walter Rupar
We'll try to get that one fixed ASAP.
:) Thank you, Peter and Reallusion staff, for checking into this problem and fixing the links, especially to Fireball XL5 Episode 5 Part 1 and hopefully soon to Fireball XL5 Episode 5 Part 2.
I apologize for the bad links on my end.
What caused the confusion for me was the URL submission process changed over the past 6 months. Before October 2019, when I submitted a video to Reallusion TV all I did was click the share button in YouTube and copied the URL into the submission form line. This was (is) the same method we use when we submit a video to be watched in the Forums.
However, sometime last October an error message began to appear: “The file or link is not appropriate, please check again” on the Reallusion TV submission form when following this method.
The submission form kept bombing for nearly a week as I went through a process of trial and error entering URL combinations. When I finally typed
https://www.youtube.com/embed/82uo4iXezsU viola! the submission form was accepted, and since the form was accepted, I figured I got it right. However, that was not the case because though my videos were displayed on Reallusion TV an error message occurred when clicking on the video to watch.
Anyway, thank you toystorylab and Peter for listing the correct way to submit the URL for Reallusion TV.