They found a bug in the 3DXchange 6.5 and said it will be fixed in the nexted release. Thanks again for your help and support

My standard solution for 3DXchange problems like these until it becomes a 64-bit application is applying a patch that allows 32-bit applications to access more RAM (up to 3.5 GB instead of about 2 GB) under a 64-bit OS. It's a safe patch; I have used it for years. It also creates an automatic backup of the unpatched version.

Go here if you are interested: http://www.ntcore.com/4gb_patch.php .

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I was about to suggest exactly what you did.  As to RL the model is not too big, if you watch the first video I did on you tube you will note the model converted fine, that was with the previous version of 3DXchange.  So it worked in the older version with exactly the same model but now does not work with 3DX 3.5.

I will see if I can get a more sensible response from my contacts on the development side of things at RL.

In my book this is a bug, it worked before just fine!!!





Alan M

First of all thank you for all of the help in solving the issue with Converting The WareHouse from DAZ 3D to IClone 6.5 3DXchange. In order to get the model to convert I had to break the model up. By disconnecting sections from the parent in DAZ 3D then following your video instructions, I was able to convert the model in3DXchange. I put a ticket into Reallusion and they came back that the model is too big and that is why I was getting a program/memory error. I am still not sure that is the answer I still think there is a bug in 3DXchange. I have 32gig of mem in my PC. It is a little bit of a hassle to disconnect the sections from the parent but it worked. Another point that I like about your Fundamentals course is the ability to trouble shoot problems and it is making me learn more about other products that I am working with (Photoshop and DAZ 3D) as well as IClone. Thanks again for your help I am continuing onward with your course.

Hi again and thx for your kind comments about the course.

For anyone having an issue RL now have a feedback tracker.  Mentioned by Peter Edwards here where he lists a link to the page to post issues:
Feedback

I suggest you all post issue and be assured i am also doing the same about this 3DX issue.

The direct link if you want to jump to it is here:
direct

All the best



Alan M

Thanks for your quick response. I will let RL know about the problem I am having. So far your tutorial is great and I am getting a better understanding of Iclone. Have a great day

Hi ccsmith,

First off I would like to respectfully point out that I the Fundamentals series does not support or train for the use of 3DXchange and that I do not work for Reallusion.

Having said that I am sure others on this thread will say that I do my best to help people.  To that end I can confirm that the latest version of 3DXchange Pipeline, that is the version I use, has bugs as far as I am concerned.  .Please keep in mind that the latest version of 3DX has only been out for just over one week, so it looks like RL have broken this release in some way.

I recorded two screen casts.  The first one trying to load an FBX version of Stonemason's warehouse asset crashed after load and did at least  show the asset in the 3DX viewport before it went to the desktop.  It came up with the 3DX has stopped working dialog and then went to the desktop.  I re-launched 3DX and tried to load the same FBX again.  This time like you I got an 'Out of Memory' error.  So seems to seems to me this is a bug.  Please send a support ticket to RL so they are aware of this issue.  As I said, I do not work for RL and I am not responsible for fixing any of their products.  Peter Edwards who moderates this forum is a pretty nice guy so I suggest you start a new topic about this will get everyone's attention and hopefully RL will roll out a fix ASAP.

I can state that the previous version of 3DX does not suffer from this issue.  This is recent to do with the very latest release.

All the best






Alan M

I am also having a problem with the FBX conversion in IClone 6.5 Xchange I have the Pipeline version. I first got a memory problem I rebooted my PC and just opened Xchange it gets almost finished then I get a Closed program error. I am running win 10
32 gig of memory. Thanks in advance.

Hi Alan,

Thank you for your video. I bought 4in1, learning it. But I didn't see the video teach about iClone's particle system. Can you make some video about particle system in another fundamental course?

Hi Pedro,

First off many thanks for the kind comments about the Fundamentals course, very much appreciated.

It definitely sounds a bit unusual.  However I have not tried loading this asset since the latest 3DXchange came out, which was only last week.  I will try loading the Warehouse on my system and see if I run into the same problem as you.  In the meantime what version of 3DXchange are you running.  Standard, Pro or Pipeline?? 

Alan M