Dear Reallusion Members,

Unfortunately we are aware that a number of you were unable to login to your Member Accounts recently.

This problem was sadly caused by a serious DOS (denial of service) attack on our website. Because of the seriousness of the attack we had to implement emergency measures to stop the attack continuing otherwise the entire Reallusion website and all member services could have been forced offline.

We have now been able to reinstate most services but registration has currently been changed to require a stronger password to prevent the attack continuing. 

For anyone affected with login problems, you can reset your password on the page below and that should resolve the problem for you. However you will now need to choose a password with at least 8 characters.

https://www.reallusion.com/member/#/en/login

Please do accept our apologies for the inconvenience caused by this unexpected incident.