I bought the iClone + CC3 pipeline package with the Headshot plugin back in 2021.

I've used it several times. Last time was a few weeks ago.
I tried to use it today and I can't find it inside of CC3.

After researching, I decide to install it again.
I'm surprised to find that it's no longer installed.
But now I can't get it to install. I have a serial number for it but nowhere to input it.

I would recommend closing down Character Creator and iClone and restart your computer. Then try to install the Headshot Plug-in again.

However, if the issue is the same, please logout from the Hub and then log back in again making sure to use the correct account details that were used to purchase CC3 and the Headshot Plug-in. Hopefully this will resolve the issue, but if it doesn't, please contact Support using the link below. They will be able to advise you further.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com