tristram (9/28/2024)
I am having some issues with Omniverse currently since the 8.5 update that i would greatly appreciate some help with. Please see the images i have attached. For some reason the hair, eyes, eyebrows and nails are not coming into omniverse correct and i have no idea why this has suddenly started to happen. Could you kindly advise me on what i need to do to fix this? it use to come in smoothly and everything would work fine and now suddenly theres major issues. This is an RTX Real Time use case and even with path trace the hair textures turn white and are unusable. Would really appreciate any help. Thanks
Hi...
Please make sure that you have the latest update for CC4 which was released on the 26th September (v4.5.3325.1) . This fixed a number of issues found since the 4.5 release.
However, if you still have problems after updating, please contact Support using the link below. They will be able to advise you further.
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator
www.reallusion.com