I followed all the steps for creating the morph targets.

I created the list and assigned the facial expression based on the Morpher names and it's completely broken.


Morph targets are not where they are assigned on the exported FBX. The wrong morph target is trigged when I import it into CC4.



This is extremely frustrating as I had to sculpt all the targets and then resculpt them because the imported FBX only works with meshing within the scene, so imported resculpted meshes break the rig.

Also, I asked previously if the Eyebrows need to be rigged to the head or can be driven separately I got no response. Is there an actual tech team I can talk to about these issues? 

It is a common misconception that the forum is where you seek official Reallusion Support. It isn't. The primary purpose of the forum is for users to discuss, showcase and help one another.

So if you are seeking Reallusion Support then we have a dedicated support department just for that. Please use the link below to contact them. 

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com

The Support channel sends me right back here to ask the community for answers to basic questions. So when I ask a basic question like
"Can the eyebrows be driven by the facial animation profile or do they need to be attached to the facial profile expressions" I'm under the impression it's a basic question. However, seeing that no one has responded it would appear that is a more technical question that I will have to make a ticket to support to answer. 

Custom eyebrows created from an accessory by clicking "Create Hair, Brows, Beard" button and selecting eyebrows. There is no need to do anything else. It would follow expressions.





I am not sure about your workflow, but the viseme list is missing tongue morphs. If you are importing a sequence, it might shuffle the order.

This is a "Standard" profile expression sequence map:

[Viseme]
0 = V_None
1 = V_Open
2 = V_Explosive
3 = V_Dental_Lip
4 = V_Tight_O
5 = V_Tight
6 = V_Wide
7 = V_Affricate
8 = V_Lip_Open
9 = V_Tongue_up
10 = V_Tongue_Raise
11 = V_Tongue_Out
12 = V_Tongue_Narrow
13 = V_Tongue_Lower
14 = V_Tongue_Curl_U
15 = V_Tongue_Curl_D


[Expression]
16 = Brow_Raise_Inner_L
17 = Brow_Raise_Inner_R
18 = Brow_Raise_Outer_L
19 = Brow_Raise_Outer_R
20 = Brow_Drop_L
21 = Brow_Drop_R
22 = Eye_Blink_L
23 = Eye_Blink_R
24 = Eye_Squint_L
25 = Eye_Squint_R
26 = Eye_Wide_L
27 = Eye_Wide_R
28 = Eye_L_Look_L
29 = Eye_R_Look_L
30 = Eye_L_Look_R
31 = Eye_R_Look_R
32 = Eye_L_Look_Up
33 = Eye_R_Look_Up
34 = Eye_L_Look_Down
35 = Eye_R_Look_Down
36 = Nose_Sneer_L
37 = Nose_Sneer_R
38 = Cheek_Raise_L
39 = Cheek_Raise_R
40 = Cheek_Puff_L
41 = Cheek_Puff_R
42 = Mouth_Smile_L
43 = Mouth_Smile_R
44 = Mouth_Frown_L
45 = Mouth_Frown_R
46 = Mouth_Stretch_L
47 = Mouth_Stretch_R
48 = Mouth_Dimple_L
49 = Mouth_Dimple_R
50 = Mouth_Press_L
51 = Mouth_Press_R
52 = Mouth_Pucker
53 = Mouth_Funnel
54 = Mouth_Roll_In_Upper
55 = Mouth_Roll_In_Lower
56 = Mouth_L
57 = Mouth_R
58 = Mouth_Shrug_Upper
59 = Mouth_Shrug_Lower
60 = Mouth_Up_Upper_L
61 = Mouth_Up_Upper_R
62 = Mouth_Down_Lower_L
63 = Mouth_Down_Lower_R
64 = Mouth_Close
65 = Tongue_Out
66 = Tongue_Up
67 = Tongue_Down
68 = Tongue_Tip_Up
69 = Tongue_Tip_Down
70 = Tongue_Narrow
71 = Tongue_Wide
72 = Tongue_Roll
73 = Tongue_L
74 = Tongue_R
75 = Tongue_Bulge_L
76 = Tongue_Bulge_R
77 = Jaw_Open
78 = Jaw_Forward
79 = Jaw_L
80 = Jaw_R
81 = Head_Turn_Up
82 = Head_Turn_Down
83 = Head_Turn_L
84 = Head_Turn_R
85 = Head_Tilt_L
86 = Head_Tilt_R
87 = Head_L
88 = Head_R
89 = Head_Forward
90 = Head_Backward

Thank you! I appreciate that. The bad thing about the exported for Max is that it places 30 frames between keys so the list you provided only tells me the order but not the frame count.

SEE TIMELINE:

Ok so maybe the exporter is broken. Should I place the Keyframes one after the other? Should there only be a total of 90 keyframes? Maybe that's why it's breaking in CC4.

Here is a video of the Morph Targets in Max and in CC4

https://youtu.be/SM9QsAdt8Ig

I don't have a transfer Skin weights option for the eyebrows. 

I do not work with 3DS nor C4D. Only with Blender.
But forget about your custom character for a moment.
Create successful workflow for Export/Import blend-shapes to/from your app with Neutral base (exporting with sequence from CC and importing back from FBX through the app of your choice).
Then, when you successfully tested the routine, you may compare morphs order, timeline, export settings.. etc, etc with your character to see where the deficiency is.


For eyebrows, again you have to use "Create Hair, Brows, Beard" button (not Transfer skin Weight). There is an eyebrow option there.

I have identified the issue with the facial profile for Max. The profile exports with a list of expressions in the morph target channel that do not match the list provided when exporting. Additionally, Max places 30 keyframes between morph keys, causing confusion with the frame sequence. I had to reorganize everything to match the list and was able to successfully create facial expressions. However, now I am experiencing an issue with the accu-rig where the upper mouth verts are protruding, creating a spike-like appearance on the upper lip. I attempted to fix this by painting skin weights, but it did not work. It seems as though CC4 is assuming the model was modeled in this way It sure wasn't. (Include image here)