PRIOGRAM CLOSES WHEN ADDING MODEL or I GET A WHITE BOX IN MIDDLE OD SCREEN AND CANT DO ANYTHING. Task master aslo shows 6 instances running when I only opened 1. and reallusion seem to not be bothered replyinh to any of my questions on twitter or other platforms regarding this. awesome business model guys.75% of original size (was 668x19) - Click to enlarge75% of original size (was 668x19) - Click to enlarge

Hi...

Twitter or other social media platforms are not the places to seek support. We have a dedicated Technical Support department who can help you using the link below.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

However, the type of issue you show is often related to graphics drivers. So as a first step do make sure that your graphics drivers are up to date. You can check with either Nvidia or AMD to get the latest drivers depending on the graphics card you have. It would also be worth running Windows Update from Start > Settings as this can also affect the software launching and displaying correctly.

                                                                

Peter
Forum Administrator

www.reallusion.com