I own the fulliclone 3dXchange pipeline, cc3, EVERYTHING and I've been exporting fbx and to UE4 vias live link for MONTHS, now randomly it wont let me export saying I have to purchase the Export License for it to work? I've emailed support but it says it could take 2-3 business days and I'm trying to get this character into ue4 for a client in 2 days! I'm also not using any marketplace or centent store items, all just stock stuff and skingen premium expansion from xx3 and also makeup and sfx expansion from cc3 which i PAID FOR. I'm so angry right now, I've re-installed, Reset computer, EVERYTHING. :(

Hi...

As well as having 3DXchange 7 Pipeline or Character Creator 3 Pipeline you do need to have the export license version of any purchased content you are using.

I'm guessing the issue is that you are using an item of content that doesn't have an export license.

So I would check what you are using on this character and make sure that every item of purchased content has an export license. Once it does the error message should go away.

                                                                

Peter
Forum Administrator

www.reallusion.com

Also, with your character selected, go to Help and select Activate Purchased Items. Sometimes export licenses don't get applied immediately. I've run into that recently.

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