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Reporting Bugs for Particular purchase assets?

Posted By capt.force 4 Years Ago
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Reporting Bugs for Particular purchase assets?

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capt.force
capt.force
Posted 4 Years Ago
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Just wondering if there was an avenue for reporting bugs for specific content I bought through the Reallusion marketplace? Found one in a set of models/morphs I bought. I messaged the creator directly but wasn't sure if there was another avenue I should use that's more "official"? 
lianchiu
lianchiu
Posted 4 Years Ago
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https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

you can submit the ticket here
Peter (RL)
Peter (RL)
Posted 4 Years Ago
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You should really try and get the issue resolved with the vendor first. Vendors are obligated to help users with any problems customers may have. However, if you can't get any help from the individual vendor then you can contact Customer Support as Lian advised for further assistance.

                                                                

Peter
Forum Administrator

www.reallusion.com





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