Hi
This seems like a topic that's been going around for a number of years, judging by the number of posts I can find referencing it, however I can't seem to find a sure fire, official way of fixing it. Basically I'm exporting a CC avtar to Unity, I'm not using LOD, and I'm including mesh and motion. Once imported, animating things separately, e.g. manually animating the mouth seems to work fine. However if I apply an animation to the avatar, the mouth defaults to being open. Everything else about the animation works as expected, but the avatar is just stuck with their mouth open.
Am I missing something here?

Thanks

Hi Olly,

Yes, this issue was addressed by users before, and this is why we introduced the Export Mouth-Open Morph function last year.
Since the root cause is jaw bone, please help to check if this workaround fits your need.
1) Check "Export Mouth-Open Morph" option before exporting FBX file from Character Creator
2) Manually deactivate jaw bone in Unity
*You can only control mouth by morph slider after that.