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animagic
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animagic
Posted 6 Years Ago
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Group: Forum Members
Last Active: Last Month
Posts: 15.8K,
Visits: 31.4K
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michael.pickering
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michael.pickering
Posted 6 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 46,
Visits: 229
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And here's the latest support ticket: [Link Removed - Please Don't Post Links To Support Tickets]
Feedback tracker was from two days ago already, while the support ticket (which is a follow up from the original report of the bug) was from yesterday!
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michael.pickering
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michael.pickering
Posted 6 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 46,
Visits: 229
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michael.pickering
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michael.pickering
Posted 6 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 46,
Visits: 229
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Thanks Gerry, I did make the request but got nothing from them yet. I imagine they're busy wading through the ocean of bugs that rode in on the giant tidal wave of sewage that was delivered as CC release 3.3!
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Peter (RL)
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Peter (RL)
Posted 6 Years Ago
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Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K,
Visits: 36.6K
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Elyssa (8/4/2020)
I found that my old character's head and body skins are little bit different. (It's not shade.) I think this happened when I used Appearance Editor. The line is head and body boarder in cc2.3 . But the head and body boarder in cc3+ is way too low than cc2, so I couldn't fix it in cc3+. I think the only way to fix it is using Appearance Editor in cc2.3 . But my Appearanace Editor doesn't work any more. Is it only my computer's issue? Or no one can use Appearance Editor anymore? If then, is there any way to fix it in cc3+? Thank you.  If you have Character Creator 2 then you should still be able to use the Appearance Editor in that version with CC1 characters. You should also be able to open CC1 characters in Character Creator 3.3 and use the Appearance Editor with them just as could in version 3.2. Providing you don't convert them to CC3 Base, CC1 characters should appear exactly as they did in CC2. If you do convert your older characters to CC3 or CC3 Plus then of course you will notice some changes because the mesh has changed a lot since CC1.
Peter Forum Administrator www.reallusion.com
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wires
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Group: Forum Members
Last Active: Last Month
Posts: 5.7K,
Visits: 26.5K
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There are no public download links available for past update versions of RL software. The only version linked to for download in a user account is the latest full installer, at the moment 3.3. The Hub normally only downloads and installs a patch when available. As I said in my last post, it's good practice to keep copies of at least the last 2 released full installer versions on an external storage medium. It is still possible that RL support would provide you with a link to a previous version release if you request it directly.
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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michael.pickering
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michael.pickering
Posted 6 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 46,
Visits: 229
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michael.pickering (8/5/2020)
wires (8/4/2020)
@michael.pickering and c68 If you contact Reallusion Customer Support directly they should be able to provide you with a link to CC 3.2, and if you purchased and require the Pipeline Extension then mention that also. Aside from that, it's always a good idea to keep at least the last 2 installer versions in a safe place for such issues. Full installers can be directly downloaded from your user account as soon as a version update has been published. Thanks Gerry! I kept finding the stupid Reallusion Hub installer, which unfortunately always trys to push only the latest version. I think I found the full installer package for CC3 now and will see if that works for me. Not sure about how to get up to CC3.2 but hopefully it won't matter! No joy, the "CC3" installer package was in fact the installer for the latest version, CC3.3, which of course is the one with the issue that I'm trying to avoid!! This is ridiculous! Obviously Reallusion is trying to release new and useful features but there needs to be an easier way to revert back to the past release. Can anyone help with a link please??
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michael.pickering
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michael.pickering
Posted 6 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 46,
Visits: 229
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wires (8/4/2020)
@michael.pickering and c68 If you contact Reallusion Customer Support directly they should be able to provide you with a link to CC 3.2, and if you purchased and require the Pipeline Extension then mention that also. Aside from that, it's always a good idea to keep at least the last 2 installer versions in a safe place for such issues. Full installers can be directly downloaded from your user account as soon as a version update has been published. Thanks Gerry! I kept finding the stupid Reallusion Hub installer, which unfortunately always trys to push only the latest version. I think I found the full installer package for CC3 now and will see if that works for me. Not sure about how to get up to CC3.2 but hopefully it won't matter!
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blackhawk
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blackhawk
Posted 6 Years Ago
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Group: Forum Members
Last Active: 3 Months Ago
Posts: 48,
Visits: 554
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Did you ever get this problem solved? Because I am getting this problem with the Human Anatomy morphs,
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Elyssa
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Elyssa
Posted 6 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 33,
Visits: 148
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I found that my old character's head and body skins are little bit different. (It's not shade.) I think this happened when I used Appearance Editor. The line is head and body boarder in cc2.3 . But the head and body boarder in cc3+ is way too low than cc2, so I couldn't fix it in cc3+. I think the only way to fix it is using Appearance Editor in cc2.3 . But my Appearanace Editor doesn't work any more. Is it only my computer's issue? Or no one can use Appearance Editor anymore? If then, is there any way to fix it in cc3+? Thank you.
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