I'm trying to setup an xbox one Kinect to iClone.
The hardware is all connected along with the adapter for PC.
I'm having a problem with the plugin. I just purchased the Kinect Mocap plugin from Reallusion. However the purchase includes two downloads:
Mocap Plug-in Kinect XboxOne
Mocap Plug-in Kinect Win, Mocap Plug-in Kinect Xbox360

I have tried running both downloads but at around 50% install the whole thing hangs.
I left the process to run for 30 minutes, but the progress bar didn't move.
I have tried searching for a solution but frustratingly the only setup guide include the plugin all ready installed.

Do I need to download the Windows version?

If you have the "Kinect For Xbox One" then you should only install the plug-in for that version. Installing multiple versions of the plug-in can cause problems.

I would advise installing the plug-in with the Kinect disconnected and iClone closed down. Once the plug-in is installed, then connect the hardware and installation should be finalised. You can also try right clicking on the plug-in installer and choose "Run As Administrator".


                                                                

Peter
Forum Administrator

www.reallusion.com

Hey makeurmark,

You might get some insightful input from [THIS THREAD], there's a few interesting ideas on how to set up the Kinect.


Dell XPS 8900, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz, 3408 Mhz, 4 Core(s), 8 Logical Processor(s), 16 GB RAM, - 4 GB GeForce GTX 745, NVIDIA compatible.
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Thanks guys

I used Uninstall Programmes under Control panel to delete any Kinect installations, downloaded the plugin (Kinect for Xbox One) from my account on Reallusion and hit run.
The installation is still hanging at 50% after 15 minutes. How long did the installs take you?
Kinect for Xbox One was the first installer I tried on Friday, which seems stop at 50%.

Thanks again

I just returned to the install and noticed an extra Kinect installer window that was open. It was blank so I got fed up and closed the window.

The installation immediately continued and finished. So I'll get the Kinext plugged in and see if it all works.

Hi makeurmark ....
It shouldn't take that long - but then again it shouldn't 'stall' either....
When I did my installation, (the first time), it was ONLY the 'Kinect for Xbox One' that I used.
I've heard that installing other mocap software *can* cause problems, which is why they should be removed first.
Between the time I installed the *trial*, and the time I eventually went with the paid version, I *did* download and install some microsoft programs relating to the Kinect v2, but again, I made certain they were un-installed first, before loading Reallusion's mocap software.
I didn't do anything *special* - just the usual windows 10 "app removal" ...
I'm sure sorry you're having this trouble .... it's frustrating when this sort of thing occurs.
I'm no computer Guru, but *maybe* someone here who is can help with this. It does seem strange that it hangs - have you tried just forcing a re-boot to see if it picks up where it left off ?

Sorry - overlapping posts - plus I was distracted ......



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Please be patient with me ..... I don't always 'get it' the first time 'round - not even the 2nd time! :(  - yikes! ... 

● MSI GT72VR Laptop, i7 7700HQ 4-Core 3.8 GHz 16GB RAM; Nvidia 1070, 8GB Vram ● iClone-7.93 ● 3DXChange Pipeline 7.81 ● CC-3 Pipeline 3.44 ● Live Face ● HeadShot ● Brekel Pro-Body ● Popcorn FX ● iRAY ● Kinect V2 ● DaVinci Resolve17 ● Mixcraft 8.1

Doesn't look like the plugin installed correctly.
I'm wondering whether the blank window that opens is meant to have some content.
75% of original size (was 674x19) - Click to enlarge

Try 'rebooting'
Also try running as 'Administrator' ....

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Please be patient with me ..... I don't always 'get it' the first time 'round - not even the 2nd time! :(  - yikes! ... 

● MSI GT72VR Laptop, i7 7700HQ 4-Core 3.8 GHz 16GB RAM; Nvidia 1070, 8GB Vram ● iClone-7.93 ● 3DXChange Pipeline 7.81 ● CC-3 Pipeline 3.44 ● Live Face ● HeadShot ● Brekel Pro-Body ● Popcorn FX ● iRAY ● Kinect V2 ● DaVinci Resolve17 ● Mixcraft 8.1

The screenshot shows the blank "Kinect for Windows Runtime Setup" window. If I close this window the install continues.
Should there be content inside this window? Where I need to hit OK or Agree?
75% of original size (was 674x19) - Click to enlarge

I'd be tempted to force a re-boot .....

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Please be patient with me ..... I don't always 'get it' the first time 'round - not even the 2nd time! :(  - yikes! ... 

● MSI GT72VR Laptop, i7 7700HQ 4-Core 3.8 GHz 16GB RAM; Nvidia 1070, 8GB Vram ● iClone-7.93 ● 3DXChange Pipeline 7.81 ● CC-3 Pipeline 3.44 ● Live Face ● HeadShot ● Brekel Pro-Body ● Popcorn FX ● iRAY ● Kinect V2 ● DaVinci Resolve17 ● Mixcraft 8.1