actually thats a good neews, thanks,  ill try it. 

Our policy is to support the last three versions of a product line. So for iClone it is versions 6, 7 and 8 that are currently supported. So as you can see it will be many years before downloads are removed.

For the problem with the Hub on your laptop, please make sure you are logged in with an Administrator account. You can also try right clicking the Hub in the Start Menu and choose "Run As Administrator". If the problem continues, try uninstalling the Hub, and then reinstall again after first ensuring that you are logged into your computer as an Administrator.


                                                                

Peter
Forum Administrator

www.reallusion.com

Hi. Problems again :D Problemllusion :D just kidding no offence. (cannot login to HUB on my second machine)

Cuz of Iclone8/CC4 im a bit afraid that reallusion soon will deletes installers off CC3 / ICLONE 7 / 3d Echange / SkinGen plugin Premium / Headshot / CurveEditor and many other of my 
purchesed sotware, im not trusting anymore of reallusion company (you can hate for that i dont care) i wanna be safe and simply wanna have my purchased stuff for later use (installers). 
that is only matter off time when reallusion CUT OFF download option for CC3 and ICLONE 7 (maybe im wrong, but i see there is no way to download iclone 6 etc) - this is rly good stuff i completly see no reason to upgrade to IC8. Eventually  CC4 
cuz i guess CC4 has different bone structor (maybe) and then i just have to buy IC8. 

Pointa:
I decided to download every installer on my Laptop machine. Im using PC for working. 
I installed HUB on my laptop, and EACH time when im trying to log in on my Laptop HUB says i writed wrong password/login - Actually this is not possible cuz im using exactly the
same account info on my pc. Why just reallusion dont let me download eerything direct from their website? 

I'm not sure what you mean by "asking for support nada". :ermm:

I have checked with Support and see they are still actively working with you to resolve the issue. Their last reply to you was to request remote access to be able to try and track down this unusual issue. Please reply to them as soon as you can and they will continue to try and help you. Thanks.


                                                                

Peter
Forum Administrator

www.reallusion.com

Still, it has been weeks dealing with this buggy reallusion Hud issue, I tried everything deleting certain files, asking for support nada

Please try uninstalling the Hub and reinstall the latest version from the page HERE.

If that doesn't help, try right clicking the Reallusion Hub entry under Start > Reallusion and choose "Run As Administrator".

Then if you continue to have problems, please contact Technical Support using the link below. They will try to help you get this resolved.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
Forum Administrator

www.reallusion.com

Hi, I have this issue as of today. I was wondering if you could help me. I have given permission with regedit but I do not see RL.. anything.

I see that you were active not long ago so this is a shot in the dark for me,

Hi bobandersontn,

Have you checked the firewall or antivirus software permission?
Not just antivirus software for Windows, Maybe you also need to check your additional antivirus softwareIf yes, please contact Technical Support through the link below for further help.
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Thank you.

Best Regards,
Alvin

We are trying to install: "reallusion_hub.exe" so we can get a Free Trial CC3 on our Windows 10 PC.  It downloads fine.  When we double-click it, we reach the screen "InstallScript Setup Launcher Unicode" where it asks, "Do you want to allow this app to make changes to your device?"  We hit "Yes"... and NOTHING HAPPENS.  We've tried over and over again.

We then downloaded the Free Trial for CC3 directly without the Hub.  It downloaded fine.  Again, it wouldn't run.  BOTH FILES HAVE BLUE AND GOLD SHIELDS in the lower right corner of their icons.  Is this a UAC Prevention issue?  Has anyone encountered this and overcome it?  It's like a total roadblock to using these new Reallusion apps.  We've never experienced this before with our 3-year-old PC.   THANKS IN ADVANCE!

PS - Below I posted my system essentials in case it gives anyone a clue...
------------
System Type    x64-based PC
System SKU    SKU
Processor    Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz, 4200 Mhz, 4 Core(s), 8 Logical Processor(s)

You are the best! Thank you!