why would they not have a phone number, or some way for people to contact them for problems, such as like my Iclone 8 is crashing over and over again, to the point where i cant get any work done, and i cant call anyone to fix my problem, i just have to wait until they either return my call, or respond to my ticket.  but they took my money for this product with no problems.. 
If you are gonna take someone's hard earned money, at least give them good customer service or a good product or both.. 

Unfortunately most technical issues need further investigation which takes time and any phone calls to support would inevitably lead to you needing to be called back at a later date. Because of this it really isn't practical to offer technical support over the phone. However, if you use the Support form below you will always get your issue looked at and the Support team will work with you to get the issues resolved as soon as possible.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com

hello guys what would you say about my question??
:crazy: