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Important: How To Get Reallusion Support

Posted By Peter (RL) 3 Years Ago
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Important: How To Get Reallusion Support

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machinesshotblasting
machinesshotblasting
Posted 3 Years Ago
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Thanks I was really looking for this one , To get support in the problems I am facing 

Thanks Bro 
Locutus
Locutus
Posted 3 Years Ago
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Ich würde sehr gerne den Support von Reallusion in Anspruch nehmen. Allerdings kann ich immer noch kein neues Ticket eröffnen (ist seit ca. 2 Jahren schon so). Und bevor jetzt der ultimative Verweis auf die anderen Browser kommt, das habe ich als User schon selbst probiert. Kaum zu glauben, aber wahr.
Peter (RL)
Peter (RL)
Posted 3 Years Ago
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Locutus (12/21/2023)
I would very much like to use the support of Reallusion. However, I still can't open a new ticket (it's been like this for about 2 years). And before the ultimate reference to the other browsers comes, I've already tried that myself as a user. It's hard to believe, but it's true.


If you have tried different browsers then it is most likely an issue where your security settings are blocking access. Normally though if you use the default security and permission settings you shouldn't have a problem.

Are you able to try on a different computer? If so then that should allow you to post a support ticket. Alternatively you can send an email instead to support[at]reallusion.com (change the [at] to @). This method is slower but your issue will still be looked into.


                                                                

Peter
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www.reallusion.com
Locutus
Locutus
Posted 3 Years Ago
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Viele Dank für das Angebot, ich habe ihnen eine Email geschrieben.
smitthomas96
smitthomas96
Posted 2 Years Ago
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Hi Peter,

I've been trying to make a purchase on your website since yesterday, but my card keeps getting declined. Is your payment platform working correctly? How can you assist me with this issue?

Thank you.
Peter (RL)
Peter (RL)
Posted 2 Years Ago
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smitthomas96 (5/17/2024)
Hi Peter,

I've been trying to make a purchase on your website since yesterday, but my card keeps getting declined. Is your payment platform working correctly? How can you assist me with this issue?

Thank you.


Hi...

Sorry to hear you have had problems purchasing from our stores.

I 'am not aware of any issues with our system, so to get this resolved, please contact Customer Support using the link below. They will be able to help you and can offer alterative payment options if needed.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html

                                                                

Peter
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www.reallusion.com
pitterson63
pitterson63
Posted 2 Years Ago
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lasagnaman (5/21/2023)
Hi please please can someone help me i lost the audio on all my reallusion software each one iclone 7 and 8 and cartoon creator 4 everything works great with other apps with sound but not these 
please help me fix this! i have projects to finish and i cant do it without the sound! Please someone help asap ty ! 

Hello, it must be harming to lose audio with your Reallusion software. Other programs operate correctly, thus it could be a problem with the settings or a software conflict. Check the audio settings in each application to ensure they aren't muted or incorrect. Additionally, consider updating or reinstalling the software. "I hope this helps!
il.zhukov
il.zhukov
Posted 2 Years Ago
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hello! where can i get that stuff for CTA 5.3?https://forum.reallusion.com/uploads/images/d26c8bd7-f6e5-44d3-ac67-cbfc.pnghttps://forum.reallusion.com/uploads/images/f5935869-1a38-4d3b-9866-54cb.png
il.zhukov
il.zhukov
Posted 2 Years Ago
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waiting for your answer
il.zhukov
il.zhukov
Posted 2 Years Ago
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Peter (RL) wait for your answer) 

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