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Message
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il.zhukov
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il.zhukov
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 58,
Visits: 342
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hello guys what would you say about my question??
:crazy:
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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carlmcdowell2005 (10/2/2024)
why would they not have a phone number, or some way for people to contact them for problems, such as like my Iclone 8 is crashing over and over again, to the point where i cant get any work done, and i cant call anyone to fix my problem, i just have to wait until they either return my call, or respond to my ticket. but they took my money for this product with no problems..
If you are gonna take someone's hard earned money, at least give them good customer service or a good product or both..
Unfortunately most technical issues need further investigation which takes time and any phone calls to support would inevitably lead to you needing to be called back at a later date. Because of this it really isn't practical to offer technical support over the phone. However, if you use the Support form below you will always get your issue looked at and the Support team will work with you to get the issues resolved as soon as possible. https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator www.reallusion.com
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carlmcdowell2005
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carlmcdowell2005
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 1,
Visits: 3
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why would they not have a phone number, or some way for people to contact them for problems, such as like my Iclone 8 is crashing over and over again, to the point where i cant get any work done, and i cant call anyone to fix my problem, i just have to wait until they either return my call, or respond to my ticket. but they took my money for this product with no problems..
If you are gonna take someone's hard earned money, at least give them good customer service or a good product or both..
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il.zhukov
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il.zhukov
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 58,
Visits: 342
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Peter (RL) wait for your answer)
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il.zhukov
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il.zhukov
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 58,
Visits: 342
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waiting for your answer
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il.zhukov
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il.zhukov
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 58,
Visits: 342
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hello! where can i get that stuff for CTA 5.3?  
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pitterson63
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pitterson63
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 2,
Visits: 18
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lasagnaman (5/21/2023)
Hi please please can someone help me i lost the audio on all my reallusion software each one iclone 7 and 8 and cartoon creator 4 everything works great with other apps with sound but not these
please help me fix this! i have projects to finish and i cant do it without the sound! Please someone help asap ty ! Hello, it must be harming to lose audio with your Reallusion software. Other programs operate correctly, thus it could be a problem with the settings or a software conflict. Check the audio settings in each application to ensure they aren't muted or incorrect. Additionally, consider updating or reinstalling the software. "I hope this helps!
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Peter (RL)
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Peter (RL)
Posted Last Year
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Group: Administrators
Last Active: Last Year
Posts: 23.1K,
Visits: 36.6K
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smitthomas96 (5/17/2024)
Hi Peter,
I've been trying to make a purchase on your website since yesterday, but my card keeps getting declined. Is your payment platform working correctly? How can you assist me with this issue?
Thank you.Hi...
Sorry to hear you have had problems purchasing from our stores.
I 'am not aware of any issues with our system, so to get this resolved, please contact Customer Support using the link below. They will be able to help you and can offer alterative payment options if needed.
https://www.reallusion.com/CustomerSupport/UserEx/QForm.html
Peter
Forum Administrator www.reallusion.com
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smitthomas96
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smitthomas96
Posted Last Year
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Group: Forum Members
Last Active: Last Year
Posts: 1,
Visits: 6
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Hi Peter,
I've been trying to make a purchase on your website since yesterday, but my card keeps getting declined. Is your payment platform working correctly? How can you assist me with this issue?
Thank you.
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Locutus
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Locutus
Posted 2 Years Ago
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Group: Forum Members
Last Active: 11 Months Ago
Posts: 353,
Visits: 4.9K
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Viele Dank für das Angebot, ich habe ihnen eine Email geschrieben.
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