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Message
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dj110758
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dj110758
Posted 2 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 3,
Visits: 14
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Hi friends, I have a problem with headshot plugin... When generating character it always stop with the image message below ... ![https://forum.reallusion.com/uploads/images/87ec4875-9801-448d-9459-a47e.png](https://forum.reallusion.com/uploads/images/87ec4875-9801-448d-9459-a47e.png) PPlease help me .....
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wires
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Group: Forum Members
Last Active: 7 hours ago
Posts: 5.7K,
Visits: 26.4K
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Can you post some examples of the photos causing this issue? It would make finding a solution a lot easier.
Gerry
System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.
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dj110758
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dj110758
Posted 2 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 3,
Visits: 14
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Thank's for your response, this is photo that i used
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Kelleytoons
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Kelleytoons
Posted 2 Years Ago
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Group: Forum Members
Last Active: 3 minutes ago
Posts: 9.2K,
Visits: 22.1K
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Works for me (I didn't try and fix anything but this is just it raw).
Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor Mike "ex-genius" Kelley
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dj110758
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dj110758
Posted 2 Years Ago
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Group: Forum Members
Last Active: 2 Years Ago
Posts: 3,
Visits: 14
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It means the problem is in my headshot plugin or my CC 3.4, what should i do ?
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Kelleytoons
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Kelleytoons
Posted 2 Years Ago
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Group: Forum Members
Last Active: 3 minutes ago
Posts: 9.2K,
Visits: 22.1K
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Well, for sure you can delete CC from your machine completely and then let the Reallusion Hub reinstall everything correctly. That's the best procedure and certainly can't hurt.
Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor Mike "ex-genius" Kelley
Edited
2 Years Ago by
Kelleytoons
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Peter (RL)
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Peter (RL)
Posted 2 Years Ago
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Group: Administrators
Last Active: 1 hour ago
Posts: 23.0K,
Visits: 36.3K
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dj110758 (2/2/2022) It means the problem is in my headshot plugin or my CC 3.4, what should i do ?Try completely shutting down your computer and restart. If the photo still won't work, try a few different photos. However, if the problem continues try uninstalling Character Creator 3 and the Headshot Plug-in using the Reallusion Hub. Then try a reinstall. Do make sure to install Character Creator 3 first, then the Headshot Plug-in (with CC3 closed down)and ensure everything is working before making any other changes or installing any other plug-ins.
Peter Forum Administrator www.reallusion.com
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