Try completely shutting down your computer and restart. If the photo still won't work, try a few different photos. However, if the problem continues try uninstalling Character Creator 3 and the Headshot Plug-in using the Reallusion Hub. Then try a reinstall. Do make sure to install Character Creator 3 first, then the Headshot Plug-in (with CC3 closed down)and ensure everything is working before making any other changes or installing any other plug-ins.


                                                                

Peter
Forum Administrator

www.reallusion.com

Well, for sure you can delete CC from your machine completely and then let the Reallusion Hub reinstall everything correctly.  That's the best procedure and certainly can't hurt.

---

Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

It means the problem is in my headshot plugin or my CC 3.4,  what should i do ?

Works for me (I didn't try and fix anything but this is just it raw).

---

Alienware Aurora R16, Win 11, i9-149000KF, 3.20GHz CPU, 64GB RAM, RTX 4090 (24GB), Samsung 870 Pro 8TB, Gen3 MVNe M-2 SSD, 4TBx2, 39" Alienware Widescreen Monitor
Mike "ex-genius" Kelley

Thank's for your response, this is photo that i used

Can you post some examples of the photos causing this issue? It would make finding a solution a lot easier.

Gerry

---

System: Win 10 Pro (21H2), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, NVidia GTX 1080 Ti GPU - 11 GB VRAM(Driver Studio-536.99), Samsung 850 Pro 512 GB SSD, 6 TB HD storage.

Hi friends,
I have a problem with headshot plugin...
When generating character it always stop with the image message below ...PPlease help me .....