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DS-Waqas
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DS-Waqas
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 47,
Visits: 284
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Synchronous Audio Recording during Facial Capture using audio interface w/ external mic Yeah, this is simply not working for me. I believe I have everything set up correctly. If I go to the Facial - Create Script option I can record there fine.However if I try to record while capturing face mocap using my mic via the Live Face windowupon playback I do not get any audio at all.
Edited
3 Years Ago by
DS-Waqas
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Kelleytoons
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Kelleytoons
Posted 3 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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You might want to file a trouble ticket with RL support to help you with this.
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley
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DS-Waqas
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DS-Waqas
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 47,
Visits: 284
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I am using an external microphone ( Shure SM58) as you can see it is being detected by iclone. There was no signal being recorded. However if I try to record audio via the Record Voice option under Create Script it does record and playback the audio. 
I even made sure that the Global settings on the timeline for audio were set up correctly.
So then I tried switching microphones. With my second mic I do get a signal as you can see in the timeline but there is no sound at all when I try playing it back. I tried changing the output source. It made no difference whether I chose the speakers connected via the computer's audio jack or the headphones connected to my Xtone audio interface.
So then I tried my webcam. That worked great as far as recording a signal that you can play back but the audio quality is absolutely horrible and unuseable. So it seems the problem is mainly due to using an audio interface to connect a microphone to the computer. I wonder if anyone else has had this problem? Any good quality microphone is going to require using an audio interface. This just doesn't make any sense. For every other program I tried to use with the mic hooked up to the audio interface everything worked great without my having to set up try to adust anything.
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Kelleytoons
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Kelleytoons
Posted 3 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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As I suggested, file a trouble ticket. I use Live Face ALL the time with my Yeti USB mic and it works a treat.
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley
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charly Rama
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charly Rama
Posted 3 Years Ago
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Group: Forum Members
Last Active: 14 minutes ago
Posts: 1.9K,
Visits: 16.8K
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Hello, I'm using a audio interface and it works.
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DS-Waqas
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DS-Waqas
Posted 3 Years Ago
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Group: Forum Members
Last Active: Last Week
Posts: 47,
Visits: 284
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@Kelleytoons I did submit a ticket at the same time I posted here. I thought there was no harm in posting in the forums as well in case someone else also had experienced this same problem and found a solution
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Kelleytoons
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Kelleytoons
Posted 3 Years Ago
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Group: Forum Members
Last Active: Yesterday
Posts: 9.1K,
Visits: 21.8K
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I was just trying to save yourself some grief - some of us have been around the forum a LONG time and have long memories <g> and I never heard of ANYONE having the issue you described. Therefore it's unlikely anyone here can help. But it's a good thing you filed for help from RL. They usually can sort things out (not always, but usually).
Alienware Aurora R12, Win 10, i9-119000KF, 3.5GHz CPU, 128GB RAM, RTX 3090 (24GB), Samsung 960 Pro 4TB M-2 SSD, TB+ Disk space
Mike "ex-genius" Kelley
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