I put the old one back.  Did not help.  Before you put CC3 upgrades out you should check it on Nvidia graphics card.  Just stopped payment on my MC.  Very disappointed.  Ver 3.04 worked great with my graphics card for 5 months.  I don't want to put another driver on my computer.  If you figure out the problem put it on the forum.  

Which driver do you have installed? Character Creator 3.11 should work fine with the 431.60 Game Ready drivers or the 431.86 Studio drivers.


                                                                

Peter
Forum Administrator

www.reallusion.com

Same Problem.  CC3 Pipeline crashes after updating to 311 version. Roll back NDIVIA driver or disabling it doesn't make any difference. Previous versions worked without any problem.

Hi, I did uninstall the latest Nvidia Drivers, rebooted, and installed  version 431.60. Reinstalled Iclone and CC and now all vork!! Thanks! :):):):):)

I uninstalled and then installed again from the hub, but didnt solve the issue I cant launch cc3

I couldn't re-install the version.
It seems that the download or file was corrupted.
Re-downloaded everything and then it was working.

You may have a registry issue causing the incorrect version number to be detected by the Hub. 

Try uninstalling Character Creator 3 and the Pipeline Extensions and then install the latest version. This should resolve the issue. All your content will remain so you won't have to install that again.


                                                                

Peter
Forum Administrator

www.reallusion.com

If you have installed the correct 431.86 (Studio driver) or the 431.60 (Game driver) and you still can't open iClone or Character Creator, then please contact Technical Support using the link below and supply your dxdiag.txt so they can check to see what the problem is. Thanks.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com

Same thing happened to me guys.

I reverted back to Nvidia driver 431.60 of course.

BUT: I also had to delete EVERY registry entry concerning Character creator. A software like CCleaner might do the trick, but I chose to do it manually.

I typed "regedit" in the windows run command, and inside the registry I searched for everything that contained the word "Reallusion" and "Character Creator", and I deleted those, except the entries concerning the installers.exe files. Then I rebooted and was able to install CC without it crashing.

Hope this helps


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My YouTube Channel
Phoenix   ;)

It doesn't work for me either.

The weird thing for me,  I can't download the upgrade.  it tells me that I need to install it first.
But I have it installed, and updated to the Pipeline version.   But it won't open for me anymore.

I did uninstall the latest Nvidia Drivers, rebooted, and installed  431.60-notebook-win10-64bit-international-whql
Same problem.
Also, unable to update 3.0x to the new one