Same problem :angry:

Just install the working drivers as explained in the thread below and Character Creator 3 should work fine.

https://forum.reallusion.com/419954/IMPORTANT-Nvidia-Graphics-Driver-43602-Issues


                                                                

Peter
Forum Administrator

www.reallusion.com

Thanks Peter, I had already tried, but it doesn't work!:crying:
My video card is Geforce gtx 780...

It doesn't work for me either.

The weird thing for me,  I can't download the upgrade.  it tells me that I need to install it first.
But I have it installed, and updated to the Pipeline version.   But it won't open for me anymore.

I did uninstall the latest Nvidia Drivers, rebooted, and installed  431.60-notebook-win10-64bit-international-whql
Same problem.
Also, unable to update 3.0x to the new one

Same thing happened to me guys.

I reverted back to Nvidia driver 431.60 of course.

BUT: I also had to delete EVERY registry entry concerning Character creator. A software like CCleaner might do the trick, but I chose to do it manually.

I typed "regedit" in the windows run command, and inside the registry I searched for everything that contained the word "Reallusion" and "Character Creator", and I deleted those, except the entries concerning the installers.exe files. Then I rebooted and was able to install CC without it crashing.

Hope this helps


___________________________________________________________________

My YouTube Channel
Phoenix   ;)

If you have installed the correct 431.86 (Studio driver) or the 431.60 (Game driver) and you still can't open iClone or Character Creator, then please contact Technical Support using the link below and supply your dxdiag.txt so they can check to see what the problem is. Thanks.

https://www.reallusion.com/CustomerSupport/UserEx/QForm.html


                                                                

Peter
Forum Administrator

www.reallusion.com

You may have a registry issue causing the incorrect version number to be detected by the Hub. 

Try uninstalling Character Creator 3 and the Pipeline Extensions and then install the latest version. This should resolve the issue. All your content will remain so you won't have to install that again.


                                                                

Peter
Forum Administrator

www.reallusion.com

I couldn't re-install the version.
It seems that the download or file was corrupted.
Re-downloaded everything and then it was working.

I uninstalled and then installed again from the hub, but didnt solve the issue I cant launch cc3

Hi, I did uninstall the latest Nvidia Drivers, rebooted, and installed  version 431.60. Reinstalled Iclone and CC and now all vork!! Thanks! :):):):):)