Profile Picture

iClone4 - Issues Thread

Posted By Peter (RL) 17 Years Ago
Rated 3 stars based on 3 votes.
Author
Message
BiggsTrek
BiggsTrek
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)Distinguished Member (4.4K reputation)

Group: Forum Members
Last Active: 5 Months Ago
Posts: 950, Visits: 12.3K
3DStory (3/29/2011)
OK, I have seen some cryptic error messages in my time, even written a few, however this one takes the cake...

"Raise Left Cheek"

I tried raising all available cheeks, but to no avail, iClone still got stuck and I had to kill it and restart.

Has anyone else encountered this interesting error message?



That's priceless. lol Yay for programmers with senses of humour!

:D


https://marketplace.reallusion.com/iclone/author/biggstrek


Magique
Magique
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 315, Visits: 1.4K
biggstrek (3/29/2011)
That's priceless. lol Yay for programmers with senses of humour!

:D

Priceless? I disagree. I'm a principal software engineer for Bally Technologies and I have to say that if someone had that in our code they'd be fired. It is beyond inappropriate. I expect Reallusion to admit that this is what we know it to be and to issue a public apology to the community. And I don't mean a post in these forums.




Keith_MPS
Keith_MPS
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)Distinguished Member (1.7K reputation)

Group: Forum Members
Last Active: 4 Years Ago
Posts: 385, Visits: 1.3K
biggstrek (3/29/2011)Yay for programmers with senses of humour!


And the reverse, as well.

- Keith
3DStory
3DStory
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: Last Year
Posts: 272, Visits: 5.7K
Hi Peter,

Thanks for confirming that I am not crazy and seeing things…

I already have the latest version of iClone, 4.31.2517, and that’s the version that I experienced the cheeky message. BTW, this is not the first time that I have seen the error. I am pretty sure that I saw it when I first started out with iClone about a year ago. I didn’t report it then as I was newer than new and wasn’t sure if it was some kind of code for an avatar error lookup table ;)

Anyway, if you search your current code base you are sure to find it. Rather than just changing the message perhaps Reallusion could aim for some better error handling? The best error handling I have seen to date is Adobe After Effects (AE CS5). When AE crashes, it actually saves your current project before exiting!




                https://forum.reallusion.com/Uploads/Images/5b5f10b8-8e56-40e9-affb-d47d.gif


animagic
animagic
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)Distinguished Member (33.4K reputation)

Group: Forum Members
Last Active: 2 days ago
Posts: 15.8K, Visits: 31.4K
tscott (3/29/2011)
biggstrek (3/29/2011)
That's priceless. lol Yay for programmers with senses of humour!

:D

Priceless? I disagree. I'm a principal software engineer for Bally Technologies and I have to say that if someone had that in our code they'd be fired. It is beyond inappropriate. I expect Reallusion to admit that this is what we know it to be and to issue a public apology to the community. And I don't mean a post in these forums.

I'm glad I do not work for Bally Technologies...  In my 25+ years as IT professional I have seen a case of an interesting and heated debate between two highly talented and creative software developers being fought out in the comments of the code.  And yes, the government customer had access to the code. The developers weren't fired. Good software developers are like artists. If you want everything by the book and kill all creativity, you should go into accounting or something... 


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

Magique
Magique
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 315, Visits: 1.4K
animagic (3/29/2011)
tscott (3/29/2011)
biggstrek (3/29/2011)
That's priceless. lol Yay for programmers with senses of humour!

:D

Priceless? I disagree. I'm a principal software engineer for Bally Technologies and I have to say that if someone had that in our code they'd be fired. It is beyond inappropriate. I expect Reallusion to admit that this is what we know it to be and to issue a public apology to the community. And I don't mean a post in these forums.

I'm glad I do not work for Bally Technologies...  In my 25+ years as IT professional I have seen a case of an interesting and heated debate between two highly talented and creative software developers being fought out in the comments of the code.  And yes, the government customer had access to the code. The developers weren't fired. Good software developers are like artists. If you want everything by the book and kill all creativity, you should go into accounting or something... 

This isn't creativity and it is certainly not professional. It should never happen. Period. I've been a professional programmer for about 23 years now with several top notch firms and this was never acceptable. As for Bally Technologies, our code is submitted to regulators and scrutinized by 3rd parties. You just can't have this sort of thing in there. And Reallusion releases their product for commercial consumption and I'm sure they would agree that they don't want this kind of amateurish, high-school, hacker prank mentality in their released product. Although I've yet to hear a response to my complaint or an apology so maybe I'm wrong there.




3DStory
3DStory
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)Distinguished Member (1.3K reputation)

Group: Forum Members
Last Active: Last Year
Posts: 272, Visits: 5.7K
The real question that keeps coming to my mind is...why me? lol

Hasn't anyone else ever seen this message before? I've seen it twice already!





                https://forum.reallusion.com/Uploads/Images/5b5f10b8-8e56-40e9-affb-d47d.gif


Peter (RL)
Peter (RL)
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K, Visits: 36.6K
3DStory (3/29/2011)
Hi Peter,

Thanks for confirming that I am not crazy and seeing things…

I already have the latest version of iClone, 4.31.2517, and that’s the version that I experienced the cheeky message. BTW, this is not the first time that I have seen the error. I am pretty sure that I saw it when I first started out with iClone about a year ago. I didn’t report it then as I was newer than new and wasn’t sure if it was some kind of code for an avatar error lookup table ;)

Anyway, if you search your current code base you are sure to find it. Rather than just changing the message perhaps Reallusion could aim for some better error handling? The best error handling I have seen to date is Adobe After Effects (AE CS5). When AE crashes, it actually saves your current project before exiting!

Hi..

Thanks for updating on this issue. While I agree the code may still be there, I have personally not seen this error message occur since back in the early testing days. I 'am surprised and sorry to hear that you have received this message on more than one occasion.

Please could you contact Reallusion Technical Support using the link below. They will have more knowledge on what could be causing this error to appear and offer ways to resolve it.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks

                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
Peter (RL)
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K, Visits: 36.6K
tscott (3/29/2011)
This isn't creativity and it is certainly not professional. It should never happen. Period. I've been a professional programmer for about 23 years now with several top notch firms and this was never acceptable. As for Bally Technologies, our code is submitted to regulators and scrutinized by 3rd parties. You just can't have this sort of thing in there. And Reallusion releases their product for commercial consumption and I'm sure they would agree that they don't want this kind of amateurish, high-school, hacker prank mentality in their released product. Although I've yet to hear a response to my complaint or an apology so maybe I'm wrong there.

Hi..

Have you actually experienced this error message yourself? I ask because this is not a common error message and I would think hope that the vast majority of iClone users will have never seen this error message. I will investigate this further and hopefully any last traces of this message can be removed.

                                                                

Peter
Forum Administrator

www.reallusion.com


Magique
Magique
Posted 15 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)Distinguished Member (2.1K reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 315, Visits: 1.4K
Peter (RL) (3/30/2011)
tscott (3/29/2011)
This isn't creativity and it is certainly not professional. It should never happen. Period. I've been a professional programmer for about 23 years now with several top notch firms and this was never acceptable. As for Bally Technologies, our code is submitted to regulators and scrutinized by 3rd parties. You just can't have this sort of thing in there. And Reallusion releases their product for commercial consumption and I'm sure they would agree that they don't want this kind of amateurish, high-school, hacker prank mentality in their released product. Although I've yet to hear a response to my complaint or an apology so maybe I'm wrong there.

Hi..

Have you actually experienced this error message yourself? I ask because this is not a common error message and I would think hope that the vast majority of iClone users will have never seen this error message. I will investigate this further and hopefully any last traces of this message can be removed.

No, I heaven't received it myself, but the fact that it's there and users have seen it is a big disappointment.







Reading This Topic