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iClone4 - Issues Thread

Posted By Peter (RL) 17 Years Ago
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Seeker769
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I don't know much about it, but have you tried using unify on just the problem areas?

Is this the 2-sided feature your looking for? It's at the bottom of the materials panel.

Hope this helps,

Chris 

iClone training resources  https://forum.reallusion.com/Topic70771-161-1.aspx

                                                                                               

    

Magique
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I am having an issue with 3DXchange 4. I have a bunch of models that were originally done in 3DStudio Max and then converted to Lightwave. In Lightwave, I export the files as FBX and then import them into 3DXchange. For the most part, the models come in OK, but due to the original 3DStudio Max conversion, there are some normals that are flipped (quite a lot actually). In some cases I can select the offending object and put the editor into Flip Normals mode and do a simple Flip and they are fine. However, in other cases, the normals are half one way and half the other way and flipping just gives me the same result except that the half that were correct are now incorrect and the other half are correct.

Then I discovered this great button called Unify, which is supposed to take all the normals in the object and make them all the same. This would solve all my problems if it worked. However, so far I haven't seen anything at all happen no matter how many objects I've tried this function on. The program seems to be doing a ton of work though as the app even goes to a Not Responding state while performing this operation. Once it comes back, however, nothing has changed. Not one single thing. So I have had to resort to zooming in and individually flipping thousands of polygons. This is tedious and annoying.

Is there a fix coming for this feature?

I noticed that earlier versions of 3DXchange had a 2-sided feature that would render an object double-sided if flip or unify didn't work. This would definitely have solved my problem since Unify isn't working. Is this feature still in there somewhere or some sort of alternative?




mathahn
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I'm having two problems right now.

When I play back some of my scenes in editor mode, the sound is intermittent and not synched to the picture, which also jumps around.

When I export a scene in iClone 4, there is no sound. I have tried exporting in .avi, .wmv, and flash-- nothing.

Any help is appreciated. Thanks.

rontarrant
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Peter (RL) (11/1/2010)
We have not been able to reproduce this issue. Changes can bemade unlimited times.

If you are still experiencing this problem please contact Reallusion Support using the link below. They will try to help you resolve this.


Thanks, Peter. I tried it again just now, and it's still doing the same thing. Very strange.

- Ron T.

Peter (RL)
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cont (10/13/2010)
Hello i have a problem with one project which ask 1.7 gb of RAM and than application is crashing...Especially under windows 7 64 bit...However it works under xp service pack 3 32 bit, but ask same volume of memory and crash after i`m changing size of textures from 1024 to 2048..I have now 6 Gb of RAM and 2Gb of video memory on PAlit sonic GTX460...Of coarse project works if i`m using 512 on 512 size of texture, but i would like to use at least 1024...Please advise something for iclone 4.3 and such sort of machine( i use to have asus 260 gtx and 4 Gb and than i`ve change config and hope that 2 gb of video can help)!!???Cheers.
p.s. oh and Iclone says "out of memory" before crash and project has about 330 - 350 mb size

This issue has been reported but for one on one support, please use the link below. The Support Team will help you with this problem.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks.

                                                                

Peter
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Peter (RL)
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RiViT (10/14/2010)
iClone skin color change only works the first time. Once the skin color has been applied, no other iSkin can be selected or applied until I switch to another section of the Avatar editor (Persona, Hair, Upper Body, etc.) and then switch back to Skin. Then a second skin color change can be made, but if I want to change it a third time, the same switching procedure must be followed.

This happens with G3 characters Benny, Dylan and Jana from a 'cold start' of iClone. I didn't try it with any others.

My system:
Dell Precision 670 (3.2 gHz, dual Xeon)
4 gb RAM
nVidia GT220 PCIe (16x)
Windows XP (SP3)

Software:
iClone 4.3.1929.1 Pro

Hi Ron..

We have not been able to reproduce this issue. Changes can be made unlimited times.

If you are still experiencing this problem please contact Reallusion Support using the link below. They will try to help you resolve this.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

Thanks.

                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
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Thanks to everyone for the continued feedback in this thread. As always, all issues raised in this thread are passed to the iClone development team who will look into them.

However if you are having any problems that are seriously affecting your use of iClone then please contact Technical Support using the link below. They will work with you on a one to one basis to help resolve your problem quickly.

http://www.reallusion.com/CustomerSupport/User/QForm.aspx

                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
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gizmo (10/19/2010)
Update on my update: It all Works! I came home today and tried to assemble a working iCar. No good. After a while I noticed that the fan in my Nvidia card was working hard, for no good reason. So I rebooted as I usually leave my computer on 24/7.  Assembled the car again and everything is hunky dory. (OK). So apologies if I gave anyone a scare and for my whinging.

Hi Gizmo.. Glad to hear everything is ok now. Thanks for updating your situation. :)

                                                                

Peter
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gizmo
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Update on my update: It all Works! I came home today and tried to assemble a working iCar. No good. After a while I noticed that the fan in my Nvidia card was working hard, for no good reason. So I rebooted as I usually leave my computer on 24/7.  Assembled the car again and everything is hunky dory. (OK). So apologies if I gave anyone a scare and for my whinging.

:cool: gizmo
gizmo
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Just an update on the above. I've gone through all the iCars I've made up in the last six months. (About eight). Some of the cars, regardless as to whether they were saved as props or in project files, work as they should. However about half now do not work. With these models I looked in the timeline and a Command asking the 'Spring' to move is present but no commands generated for the wheels. Why not . . . I've no idea because they worked previously.

Whats really wierd is that an original build does not work, yet two props which I simply re textured from the original and saved, do work!

I re downloaded the kit yesterday but still no luck on rebuilding my old props or with new props. I re downloaded again today because yesterday I forgot to delete the old Dramascripts and was hoping that may help. It did not. If I try to import a Dramascript from the newly downloaded files and ask the iCar to move by right clicking I get 'Error adding move command'.  So I'm at a loss and tired, so I'm giving up for today. Any help would really be appreciated. I do not need urgently but I REALLY hate it when something like this does not want to work. Cheers.

Edit: I found a work around. I just deleted a 'working' props body and wheels and saved the Spring and wheel dummies as a seperate 'working' prop. I can now load any chassis and wheels onto the new working prop, adjust wheel positions to suit and voila. But I'd still like to get to the bottom of this. Again any help or advice, Reallusion, Peter or any other, would be much appreciated. Ta.

:cool: gizmo




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