Profile Picture

OFFICIAL iClone 6.3 Issues Thread

Posted By Peter (RL) 11 Years Ago
You don't have permission to rate!
1
...
4
5
6
7
8
...
15

Author
Message
duchess110
duchess110
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)Distinguished Member (6.6K reputation)

Group: Forum Members
Last Active: 6 Years Ago
Posts: 2.0K, Visits: 15.5K

animagic (12/21/2015)
I've had a couple of crashes caused by ICCreateInterfaceQT.dll (something like that), even though I was not creating a face at the time or accessing that function. 


I just had I think the same dll crash. I had been working with a Character Creator Avatar with a CT8 Head timeline open scrubbing along doing some edit motion to get the hands out of the body.
All was not going well so though close and go back to it later. So closed and got this crash report. 
Date
‎21/‎12/‎2015 20:08

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Reallusion\iClone 6\Bin64\iClone.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iClone.exe
Application Version: 6.2.2421.1
Application Timestamp: 567770cc
Fault Module Name: ICCreateFaceQt.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5677704d
Exception Code: c0000005
Exception Offset: 00000000008bef1d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 6971
Additional Information 2: 69716282a58dbcf8789835cec109c25d
Additional Information 3: 464c
Additional Information 4: 464c562422897e830c306b2787ed6a70
















Duchess Designs Store 


Peter (RL)
Peter (RL)
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K, Visits: 36.6K
RoGrie (12/20/2015)
Hi,
Iclone 6,3 crashes when using the "current Frame" option
Workflow: Load project -> select frame 365 -> select animation -> remove scene animation -> keep current frame
https://forum.reallusion.com/uploads/images/904010f1-de77-475f-8b05-0bd2.jpg
https://forum.reallusion.com/uploads/images/11d646bc-3c44-46b6-b84b-0a1d.jpg

regards
RoGrie


Hi RoGrie,

Please can you send us your project so we can test it to see where the problem is. You can use cloud services like Dropbox, OneDrive, Google Drive etc to make the download available to us. Then send the download link to us using the Support Form below. Many thanks.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx


                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
Peter (RL)
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K, Visits: 36.6K
mark (12/18/2015)
Still don't see the "Shadow Bias" working for Spotlights in 6.3... at least on my system...




Hi Mark,

Please can you send us your project so we double check the problem. Again you can use cloud services like Dropbox, OneDrive, Google Drive etc to make the download available to us. Then send the download link using the Support Form below. We will then get back to you when we have more information. Thanks.

http://www.reallusion.com/CustomerSupport/UserEx/QForm.aspx


                                                                

Peter
Forum Administrator

www.reallusion.com


hj
hj
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 3.5K, Visits: 18.7K
What about the Face-Key Funkltion- The bug is stiil there

FACE-Key- Funktion does not work with any CC-Charcters, G3. G5, DAZ-Chacters and Mason   too  :blush::blush::blush::blush:
:blush:

https://forum.reallusion.com/uploads/images/4cb069f5-e5a2-4efa-b84f-8caf.jpg


hj



Fehler gehören zum Leben.
Was zählt, ist, wie man auf Fehler reagiert
Niki Giovanni
https://forum.reallusion.com/uploads/images/1a2f83b8-b491-4e74-bf8b-6a98.jpg

hj
hj
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 3.5K, Visits: 18.7K
There is a bug with the  package

1. load from package
https://forum.reallusion.com/uploads/images/25c53828-c9b6-4a4b-98a1-33c0.jpg

2 go back to normal Screen
https://forum.reallusion.com/uploads/images/baf78275-71c1-4c44-9252-c379.jpg

after this try package again iClone crashed atonce


Here the Windows-report:
Name der fehlerhaften Anwendung: iClone.exe, Version: 6.2.2421.1, Zeitstempel: 0x567770cc
Name des fehlerhaften Moduls: ICCreateFaceQt.dll, Version: 0.0.0.0, Zeitstempel: 0x5677704d
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00000000008bef1d
ID des fehlerhaften Prozesses: 0x710
Startzeit der fehlerhaften Anwendung: 0x01d13c2151e2a922
Pfad der fehlerhaften Anwendung: C:\Program Files\Reallusion\iClone 6\Bin64\iClone.exe
Pfad des fehlerhaften Moduls: C:\Program Files\Reallusion\iClone 6\Bin64\Plugin\ICCreateFaceQt.dll

Quit bad
hj


Fehler gehören zum Leben.
Was zählt, ist, wie man auf Fehler reagiert
Niki Giovanni
https://forum.reallusion.com/uploads/images/1a2f83b8-b491-4e74-bf8b-6a98.jpg

Agonos
Agonos
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)Distinguished Member (9.4K reputation)

Group: Forum Members
Last Active: 7 Years Ago
Posts: 1.1K, Visits: 3.1K
Version 6.3.2421

Hi,
I have projects that crash the software. And when I try to recover using the "restore" I have this on the screen as an image file "restore"
https://forum.reallusion.com/uploads/images/981ac5fa-b686-4aa5-9110-3331.jpg
If I select it, he loads an empty stage.  I have to find and load a file causing no problem and then, I can load and use the file that was crasche IC6
Peter (RL)
Peter (RL)
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K, Visits: 36.6K
hj (12/21/2015)
What about the Face-Key Funkltion- The bug is stiil there

FACE-Key- Funktion does not work with any CC-Charcters, G3. G5, DAZ-Chacters and Mason   too  :blush::blush::blush::blush:
:blush:

https://forum.reallusion.com/uploads/images/4cb069f5-e5a2-4efa-b84f-8caf.jpg


hj


This appears to be working fine in build 6.3.2421.1. Please update via LiveUpdate if you haven't already and see if it makes a difference.

Do also ensure you are moving the mouse in the Face Key window itself and not the main preview window.


                                                                

Peter
Forum Administrator

www.reallusion.com


hj
hj
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)Distinguished Member (29.8K reputation)

Group: Forum Members
Last Active: 3 Years Ago
Posts: 3.5K, Visits: 18.7K
I have updated and Face-Key Funkltion- The bug is still there

i use function every time with creating pictures and i miss it since iclone 6.3 :sick::sick::sick:


hj



Fehler gehören zum Leben.
Was zählt, ist, wie man auf Fehler reagiert
Niki Giovanni
https://forum.reallusion.com/uploads/images/1a2f83b8-b491-4e74-bf8b-6a98.jpg

mark
mark
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)Distinguished Member (12.8K reputation)

Group: Forum Members
Last Active: 2 Years Ago
Posts: 4.9K, Visits: 16.7K
Thanks Peter will do.;)


PROMO-BACK2
Click here to go to my YouTube Channel filled with iClone Tutes and Silly Stuff

Visit ANIMATED PROJECTIONS Powered by iCLONE

Intel Core i7 3960X @ 3300MHz Overclocked to 4999.7 MHz Sandy Bridge 24.0GB DDR3 @ 833MHz Graphic Display HP ZR30w 
GeForce GTX 980Ti 6GB  Microsoft Windows 7 Professional 64-bit SP1 ASUSTeK COMPUTER INC. P9X79 WS (LGA2011)



Peter (RL)
Peter (RL)
Posted 11 Years Ago
View Quick Profile
Distinguished Member

Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)Distinguished Member (124.4K reputation)

Group: Administrators
Last Active: 2 Years Ago
Posts: 23.1K, Visits: 36.6K
hj (12/21/2015)
I have updated and Face-Key Funkltion- The bug is still there

i use function every time with creating pictures and i miss it since iclone 6.3 :sick::sick::sick:


hj


As I mentioned before this is working fine for me so it doesn't look like a bug. I would advise uninstalling iClone and perform a clean install. Then check the problem again.

If anyone else has this problem, please do let us know.


                                                                

Peter
Forum Administrator

www.reallusion.com



1
...
4
5
6
7
8
...
15



Reading This Topic