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OFFICIAL iClone 6.21 Issues Thread

Posted By Peter (RL) 10 Years Ago
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RobertoColombo
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Peter (RL) (12/11/2015)
I have tested this and can't reproduce the problem. To help us isolate the problem, can you confirm if the issue is only occurring in that one custom project or does the issue occur in all projects? As an example, please try starting a new project and then just add the character/accessory that has the issue. Now try again to set a material keyframe for the opacity. Does this now work?


Hi Peter,

thanks for the prompt answer.
Unfortunately the problem is not easy to reproduce: when I reloaded the project, the key frame was there!
If it happen again, i will try to narrow down the sequence of operation, so that we can derive a test case.

Regards

  Roberto



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Peter (RL)
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animagic (12/6/2015)
I've made use of the Black Friday offer and found a problem with the Dune Buggy and Segway props. They load fine and of course require the Bullet physics engine enabled. I do that and when I then try to do something with them, iClone crashes. It's the same story for the sample projects.

Now I thought we were supposed to be able to run Bullet physics props, just not create new ones. I just checked and the buggy in the Physics Toolbox bonus project works OK.


Hi Animagic,

We can reproduce this problem and it is being investigated by the iClone team. Thanks for the feedback.


                                                                

Peter
Forum Administrator

www.reallusion.com


Peter (RL)
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RobertoColombo (12/10/2015)
Hi RL,

I found this bug.

1. I have modified the opacity of a material from 100 to 0 (frame 38 to frame 39)
2. the prop (actually an avatar accessory) correctly disappears at frame 39
3. BUT... the timeline shows NO key!!!

Refer to the figures below.

https://forum.reallusion.com/uploads/images/7c5de503-5b68-42c4-a5b5-08dd.jpg

https://forum.reallusion.com/uploads/images/4f77e62b-4109-4d78-8832-bf9a.jpg


Cheers,

  Roberto


I have tested this and can't reproduce the problem. To help us isolate the problem, can you confirm if the issue is only occurring in that one custom project or does the issue occur in all projects? As an example, please try starting a new project and then just add the character/accessory that has the issue. Now try again to set a material keyframe for the opacity. Does this now work?


                                                                

Peter
Forum Administrator

www.reallusion.com


animagic
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Thanks for checking, Mark. I have the latest version (v6.21.2208.1) installed.


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

mark
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animagic (12/6/2015)
I've made use of the Black Friday offer and found a problem with the Dune Buggy and Segway props. They load fine and of course require the Bullet physics engine enabled. I do that and when I then try to do something with them, iClone crashes. It's the same story for the sample projects.

Now I thought we were supposed to be able to run Bullet physics props, just not create new ones. I just checked and the buggy in the Physics Toolbox bonus project works OK.


I was trying to confirm your problem Job but seems to be working for me... at least the Dune Buggy is working fine. I'm in 6.2.21 though.



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RobertoColombo
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Hi RL,

I found this bug.

1. I have modified the opacity of a material from 100 to 0 (frame 38 to frame 39)
2. the prop (actually an avatar accessory) correctly disappears at frame 39
3. BUT... the timeline shows NO key!!!

Refer to the figures below.

https://forum.reallusion.com/uploads/images/7c5de503-5b68-42c4-a5b5-08dd.jpg

https://forum.reallusion.com/uploads/images/4f77e62b-4109-4d78-8832-bf9a.jpg


Cheers,

  Roberto

My PC:
OS: Windows 10 Pro English 64-bit / CPU: Intel i7-9700 3.6GHz / MB: ASUS ROG Strix Z390  RAM: 32GB DDR4 2.6GHz / HD: 2TB+3TB  /  
SSD: 2x512GB Samsung 860 EVO + 1x2TB Samsung
VB: Palit GTX2080 TI GamingPro 11GB / AB: embedded in the MB and VB (audio from the MOTU M4 I/F) / DirectX: 12

animagic
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I've made use of the Black Friday offer and found a problem with the Dune Buggy and Segway props. They load fine and of course require the Bullet physics engine enabled. I do that and when I then try to do something with them, iClone crashes. It's the same story for the sample projects.

Now I thought we were supposed to be able to run Bullet physics props, just not create new ones. I just checked and the buggy in the Physics Toolbox bonus project works OK.


https://forum.reallusion.com/uploads/images/436b0ffd-1242-44d6-a876-d631.jpg

Kelleytoons
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I hadn't but I did just now -- it doesn't have a separate alpha channel.

What's wrong is that the area of transparency is COMPLETELY transparent -- cut out of the image -- so nothing actually shows through (it looks white because that's the default).  IOW, rendering to a PNG it doesn't render anything on the other side of that transparency.  It's definitely a bug.



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Mike "ex-genius" Kelley
CaseClosed
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yea, i think you are right. did u open the file in photoshop?
Kelleytoons
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Whether the alpha is split or not, the baseline PNG should show everything, right?  I mean, if I have a PNG in Photoshop with an alpha map it still shows correctly when I view in, say, Windows viewer (it shows the transparency).  That's true of almost every other image type I know (only when an image is split into distinct parts, like an alpha image and the base image, do you not see the transparency).



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Mike "ex-genius" Kelley

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